Jobs
>
Pune

    L3 Support Engineer – Python - Pune, India - Xplor

    Xplor
    Xplor Pune, India

    3 days ago

    Default job background
    Full time
    Description
    Job Description

    We are looking Level 3 Support Engineer who will play a crucial role in ensuring the stability, reliability, and performance of the Xplor's Products and infrastructure. You will be responsible for resolving escalated technical issues in production and provide on-time support to resolve these issues.

    Bug Identification and Reporting: As a support engineers, one of the primary responsibilities will be to attend on production issues and bugs on priority basis and act on these in stipulated time manner as per SLAs defined. You are expected to collaborate with developers if required to provide insights into problem scenarios and assist in fixing bugs often involving deep analysis of logs, code, or system architecture.

    Advanced Troubleshooting: Dev Support engineers need to gain good level of expertise in the product or system they will be assigned to support.

    Escalation Point: Support Engineers are expected to work closely with L1 and L2 teams, providing guidance and assistance in issue resolution. You will be also considered as the escalation point for complex technical problems during your shift hours.

    Emergency Response: You will be participating in on-call rotations to provide 24/7 support for critical incidents and emergencies.

    Customer Communication: One of the expectations is to interact directly with stakeholders, customers, or clients to understand their technical issues, provide updates on resolution progress, and ensure customer satisfaction.

    Cross-functional Collaboration: Support Engineers must collaborate with various teams, including development, quality assurance, and product management, to address complex issues and drive product improvements.

    Performance Optimisation: Actively look for system performance issues by identifying bottlenecks during log monitoring and working with Dev team as required on tuning configurations and implementing performance-enhancing measures.

    Qualifications
    • 2+ years of experience building web applications. Bonus points for experience building SaaS platforms or customer-facing applications.
    • Agile software development methodologies.
    • Working with technologies and frameworks similar to those we use most often. Our stack includes Python, Django, DRF, Javascript, , and React. While direct experience with these technologies is certainly an asset, related experience and an eagerness to learn are great too
    • CI/CD pipelines and Github / bitbucket for source / version control.
    • Communicating clearly and kindly with technical and non-technical colleagues
    Additional Information

    To learn more about us, our brands and products, please visit:

    Xplor is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Information will be kept confidential according to EEO guidelines.

    We kindly ask you to apply through our careers portal or external job boards (LinkedIn, Naukri, Indeed, etc) only. Please don't send your application via email. They will not be forwarded.

    More about us

    Xplor Technologies is a global platform integrating SaaS solutions, embedded payments, and Commerce Accelerating Technologies to help businesses succeed. Xplor provides enterprise-grade SaaS solutions for businesses in "everyday life" verticals: Childcare & Education; Fitness & Wellbeing, Field Services and Personal Services – and a global cloud-based payment processing platform.

    Xplor Technologies serves over 78,000 customers that processed over $36 billion in payments, operating across 20 markets in 2022.

    Good to know

    To be considered for employment, you must be legally authorised to work in the location (country) you're applying for. Xplor does not sponsor visas, either at the time of hire or at any later time.

    To learn more about us and our products, please visit

    We also invite you to check out our Candidate FAQs for more information about our recruitment process

    Xplor is committed to providing equal opportunities in employment and creating an inclusive work environment. We provide equal opportunities to all our employees and to all eligible applicants for employment in our company. We do not unfairly discriminate on any ground, including race, religion, color, ancestry, marital status, gender, sexual orientation, age, nationality, ethnic origin, disability or any other category protected by applicable law.

    We are a 2024 Circle Back Initiative Employer – we commit to respond to every applicant.



  • Swift Strategic Staff Solutions INC Pune, India

    Job Description : · We are seeking a talented and experienced Python Data Engineer to join our data team and play a crucial role in building, maintaining, and optimizing data pipelines for our cloud-based data warehouse. · Responsibilities : · - Design, develop, and implement dat ...

  • PloPdo

    Python AWS Engineer

    5 days ago


    PloPdo Pune, India

    Roles and Responsibilities: · ● Design, develop, and deploy serverless applications using AWS Lambda and other AWS services. · ● Implement scalable and cost-effective solutions leveraging AWS cloud infrastructure. · ● Collaborate with cross-functional teams to gather requirements ...


  • Cloudare Technologies Pune, India

    Title : Network Engineer · Experience : 57years · Location : Pune(WFO) · Notice : Immediate to 15Days · Responsibilities: · As part ofconsulting team your primary role would be to get to the heart ofcustomer issues diagnose problem areas design innovative solutionsand facilitate ...


  • Innominds Pune, India

    Job Description · Strong experience in Python (Django/Flask/Spark). · Solid skills in a relational database (Postgres, MySQL). · Familiarity with ORM (Object Relational Mapper) libraries (SQL Alchemy). · Knowledge of NoSQL databases like MongoDB. · Knowledge of user authenticati ...


  • Webologix Ltd/ INC Pune, India

    Job Position: Python Developer with Data Engineer · Job Type: Full-Time · Company: LTIMIndtree · Location: Delhi /Gurgaon/Hyderabad /Gujrat /Bangalore · Experience: - 10+ Years · Must Have: Python, AWS Glue Data engineering tools - Spark, Databrick, Airflow, Apache NIFI. · Resp ...


  • Persistent Systems Pune, India

    About Position: · we are looking for Senior Python/Data Engineer. · Role: Senior Python/Data Engineer · Location: Bangalore/ Pune · Experience: 4 to 8 Years · Job Type: Full Time Employment · What You'll Do: · Analysis and implementation of Batch ETL framework using Apache Air Fl ...


  • Capgemini Engineering Pune, India

    Software Verification Engineer Squish on Linux using Python,IOT,REST API testing exp · Exp : 5.6+ years · Mandatory: · •Strong hands-on experience in test tools like Squish based automation using Python for QT/C++ application on Linux for 5+ years · •Test automation framework des ...


  • Coders Brain Technology Pvt. Ltd. Pune, India

    Aboutus:CodersBrain is a global leader in its services digital andbusiness solutions that partners with its clients to simplifystrengthen and transform their businesses. We ensure the highestlevels of certainty and satisfaction through a deepset commitmentto our clients comprehen ...


  • Xplor Pune, India Full time

    Company Description · At Xplor, we help businesses thrive by making life simple for daily activities with a recurring nature. We do that by offering smart software, payments, and commerce-enabling solutions across five "everyday life" verticals: Education, Health and Fitness, Bo ...


  • Sumanel Technology Ventures Pvt Ltd Pune, India

    Role : Software Engineer · Company Description : · Chat360 is a thriving technology startup that specialises in omnichannel conversational commerce solutions for enterprises worldwide. Our innovative use of Chatbots and AI-powered tools, coupled with robust analytics, helps busi ...


  • CGI Information Systems and Management Consultants Pune, India

    Job Description : · Strong expertise in Robot framework · - Should possess strong Python coding skills · - Good experience in SQL · - Proficiency in Unix/Linux · - Good Understanding of DevOps concept for CI/CD and Services-based architectures. · - Very good communication skills; ...


  • eInfochips (An Arrow Company) Pune, India

    Looking for Python Automation expert who has experience with Embedded Devices. · Location : Bangalore, Pune, Hyderabad, Ahmedabad. · Company Overview: . · - eInfochips, an Arrow company, is a global leader in product engineering and semiconductor design services. · - Renowned for ...


  • Ernst and Young Services Pvt. Ltd Pune, India

    Ideal candidates will answer yes to all of the following questions : · - Have you worked in an agile development team? · - Are you proficient in any BI reporting tool, ETL tool or Analytics model tool (example SSAS) · - Are you passionate about building technology to deliver qua ...


  • iitjobs, Inc. Pune, India

    Quality Assurance Engineer- Selenium, python, ETL, Azure · Relevant experience 6+ years · Location-Pune/Hybrid · MUST HAVE SKILL-Selenium, Python, Data analytic, ETL Cloud-Azure · degree in computer science, Information Technology, or related field; or equivalent work experienc ...


  • Capgemini Engineering Pune, India

    Software Verification Engineer Squish on Linux using Python,IOT,REST API testing exp · Exp : 5.6+ years · Mandatory : · - Strong hands-on experience in test tools like Squish based automation using Python for QT/C++ application on Linux for 5+ years · - Test automation framework ...


  • The Edge Asia Pune, India

    Our client is one of the global banking firm which provides industry focused services for clients across geographies. We are currently looking for a skilled professional to join their Market Risk Live Trading team in Pune. · **Key responsibilities**: · - Work with desk Strats and ...


  • Capgemini Pune, India

    **Job Description**: · **GCP Data Engineer** · - GCP Implementation using BigQuery, BigTable and Airflow. · - Databases : Hands on experience on Big query · - Strong technical knowledge and hands on experience of python · or java · **Primary Skill**: · Dataproc, Dataflow · **Seco ...

  • Cogito Corporation

    Qe-trainee

    1 week ago


    Cogito Corporation Pune, Maharashtra, India

    **Pune, India** · **Engineering - Quality Engineering /** · **Intern (India) /** · **Remote** · **Responsibilities**: Proficiency in Linux (Redhat/CentOS) Hands on experience with AWS (Ansible, Cloud Transformation, EC2, CloudWatch) Experience with network protocols/devices (IP, ...

  • Virtusa

    Python

    1 day ago


    Virtusa Pune, Maharashtra, India

    Duties & Responsibilities: · Requirement Analysis, Design, Develop and Deploy project/tasks while adhering to existing SDLC standards · Provide project/task effort estimatesProvide regular project progress & Issue report · Partner with multiple teams to deliver projects · Scope a ...


  • growel softech Pune, India

    "Job Description · - 1. Skills Required: a. Must have - Jenkins, Kubernetes, Docker, Python, Bash Scripting, Python Unit Testing, One of AWS/Azure, Prometheus, Grafana b. Good to have - GitLab CI, Gradle, Maven, Batch, Powershell, GCP · 2. Job Description: a. Setup, configure, ma ...