Customer Service cum Sales Advisor - New Delhi, India - Decodejobs

Description

Company Name: Rishta

Job Role: Customer Service cum Sales Advisor

Salary: 20,000 to 35,000 per month + incentives

Job Type: Work From Office

Job Timmings: Rotational Shifts - 1pm to 10pm; 7pm to 10am

Job Location: Nethahji Subhash Place; Delhi

Job Description:

We are seeking dedicated and dynamic individuals to join our team as Customer Service cum Sales Advisors at our Netaji Subhash Place location in Delhi. In this role, you will be responsible for providing excellent customer service and driving sales to meet and exceed targets. We welcome both freshers and experienced candidates who are fluent in English and Punjabi.

Key Responsibilities:

1.) Customer Service: Provide top-notch customer service by addressing

inquiries, resolving issues, and assisting customers with their needs via

phone, email, or in person.

2.) Sales: Actively promote and sell our products/services to meet or exceed sales targets.

3.) Communication: Maintain effective communication with customers, ensuring clear and concise information is provided.

4.) Product Knowledge: Develop a deep understanding of our products and services to assist customers effectively.

5.) Problem-Solving: Quickly identify and resolve customer issues and complaints to ensure customer satisfaction.

6.) Documentation: Maintain accurate and detailed records of customer

interactions and transactions.

7.) Rotational Shifts: Be flexible to work in day and night shifts as per the

schedule.

8.) Team Collaboration: Collaborate with team members to ensure a seamless customer experience.