Senior Manager - Mumbai, India - Recruit Me

    Recruit Me
    Recruit Me Mumbai, India

    3 weeks ago

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    Description
    Senior Manager - Administration - BPO


    Basic Function :

    • Responsible for all activities in areas of Administration, Transport, logistics, facilities management, procurement and vendor management
    • Developing plans for maintenance and upkeep of the Company's facilities such as security services, transportation, cafeteria, housekeeping, repairs and maintenance
    • Exploring the options of outsourcing maintenance.
    • Responsible for preparing and rolling out a consolidated FMS manual
    • Managing logistics and space planning within office/department.
    • Asset Management.
    • To design and implement systems and procedures for smooth functioning of the department.
    • Preparing and maintaining a local Vendor Management Policy.
    • Identifying and negotiating with vendors and evaluating/reviewing vendors for purchases
    • Responsible to manage Transport systems for all the employees, to drive efficiency to optimize the utilization, vendor coordination, high level compliance and tracking systems.
    • Liaison with various government authorities.
    • Ensuring compliance and quality within the department
    • Responsible to maintain the MIS and Dashboard of FMS for the group.
    • Deal with serious indiscipline issues which involves misuse of office equipments, damage to company property
    • Adherence to info security policy
    • Essential Functions
    • Ensure Maintenance of facilities.
    • Responsible to manage BCP documents.
    • Create and develop new practices, procedures to maintain the service level of the services provided through Admin.

    Procurement:

    • Liaison with various government authorities
    • Code of conduct
    • Primary Internal Interactions
    • Ensure periodic briefing sessions for transport, security and housekeeping staff to maintain the facility has been conducted.
    • Coordination with the internal customers to maintain the Csat
    • Coordination with various departments to understand and solve admin related issues, procedures.
    • Ensure BCP test for transport, power, and fire conducted on time and as per the schedule.
    • Conducting evacuation drill to make staff aware for the evacuation process and to spread awareness of fire fighting.
    • Ensure access control system works properly and all the staff's cards work fine. Generating access control log reports as and when required.
    • Conducting C-Sat
    • Primary External Interactions
    • Coordination with vendors to maintain the service level.
    • Coordination with the vendors for billing related issues.
    • Coordination with the vendors for spreading awareness regarding safety measures for Transport and Security.
    • Invites quotes to meet various operations requirements

    Skills :

    • Technical Skills MS-Office
    • Process Specific Skills
    • Knowledge of transport management
    • Knowledge of facility management
    • Liaison with government officials such as STPI, Customs, MBMC, Octroi etc.
    • Knowledge of critical equipments such as UPS, DG, AC
    Soft skills (Desired) : Excellent command over English and communication skills, Assertive

    Soft Skills (Minimum) : Good Communication skills, Relationship Building

    US Rotational Shift


    Location :
    Bhayander, Mumbai

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