- Own the onboarding and training of new partners for Last Mile operations in your cluster.
- Identify and onboard new partners continuously.
- Track and manage the performance of partners in your cluster.
- Visit facilities for audits and addressing operational gaps.
- Ensure compliance with operational processes.
- Drive critical operational metrics and achieve performance targets.
- Identify gaps and provide recommendations for process improvement.
- Graduate or Post Graduate degree in any discipline.
- 3-5 years of e-commerce logistics experience.
- Experience in partner onboarding and training in Last Mile and sorting operations.
- Experience in control tower and field operations is a plus.
Cluster Head - Hyderabad, India - Meesho
Description
About the Team
Join Meesho's Fulfilment and Experience (F&E) team as Cluster Head LM to be at the forefront of our growing rocketship, where you will play a direct role in shaping the experience of millions of e-commerce users.
Our team is a mix of over 100 professionals with diverse skills, handling operations, supply chain, analytics, and problem-solving. Meesho is pushing boundaries by democratizing e-commerce, requiring us to rethink logistics completely to meet customer expectations. This involves innovative projects to revolutionize the e-commerce landscape in India and beyond. We believe in having fun at work, with regular team outings and virtual water cooler chats.
About the Role:
What you will need:
About us
Welcome to Meesho, where every journey starts with inspiration and entrepreneurial spirit. We are more than just a platform; we are your partner in turning dreams into reality.
Our Mission
Our mission is to democratize internet commerce by empowering Indian consumers and small businesses. Meesho supports sellers with benefits like zero commission and low shipping costs. We have over 1.75 million sellers leveraging our tech infrastructure and pan-India logistics network. Our unique business model has positioned us as a pioneering e-commerce company in India.
Culture and Total Rewards
At Meesho, we foster a high-performance workplace culture focused on exceptional talent. Our total rewards package includes a mix of monetary and non-monetary elements, tailored to individual roles and experiences. We emphasize holistic wellness through our MeeCare Program, covering physical, mental, financial, and social well-being. We offer market-leading compensation, generous leave policies, parental support, and continuous learning opportunities. Our commitment to employee satisfaction is reflected in initiatives like personalized gifts and engagement activities.