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Noida

    Client Implementation Specialist - Noida, India - Clearwater Analytics

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    Full time
    Description

    Job Overview:

    The Implementation Analyst plays a crucial role in facilitating the onboarding journey for new clients utilizing Clearwater Analytics' SaaS solutions. This position involves close collaboration with clients and various internal teams to evaluate needs and tailor solutions that meet specific requirements in accounting, compliance oversight, performance evaluation, risk assessment, and reporting.

    Key Responsibilities:

    • Cultivates and maintains relationships with clients and internal stakeholders throughout the implementation lifecycle.
    • Guides clients through the onboarding process onto Clearwater's platform.
    • Conducts comprehensive training sessions to empower clients in utilizing the Clearwater platform effectively.
    • Communicates project progress, challenges, and risks to all relevant stakeholders.
    • Proactively identifies and resolves client issues that may arise during the implementation phase.
    • Provides expert consultancy to clients, ensuring alignment of project goals with established plans.
    • Recognizes and escalates any identified risks and issues to the Project Manager for timely intervention.
    • Demonstrates self-learning capabilities and seeks assistance from designated resources when necessary.

    Required Qualifications:

    • Basic proficiency in Excel, including fundamental formulas and formatting.
    • Introductory knowledge of SQL and relational database principles is preferred.
    • Solid understanding of accounting principles and their application.
    • Familiarity with securities or financial markets, including derivatives, alternatives, structured products, and/or fixed income is advantageous.
    • Proficient in Microsoft Office Suite with strong computer skills.
    • Exceptional attention to detail and documentation capabilities.
    • Excellent verbal and written communication skills.
    • Strong organizational and interpersonal abilities.
    • Outstanding problem-solving skills.
    • Strong analytical capabilities, particularly in solving complex mathematical problems.

    Education and Experience:

    • A Bachelor's degree in a relevant field is required.


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