DBA Technical Account Manager_Chennai - Oracle

    Oracle
    Oracle Chennai, India

    Found in: Appcast Linkedin IN C2 - 1 week ago

    oracle background
    Description

    Key Requirements:

    1. Oracle DBA background
    2. Service delivery working experience.
    3. Banking domain knowledge is preferred.

    Location: Chennai

    Job Description

    Accountable for providing customers with the guidance and support needed throughout the full life cycle of implementation to ensure successful and most effective use of Oracle's products and related implementation services. Maximize the customers' use of Support Services, drive a high degree of satisfaction, reference ability and protect/enhance revenue streams. Advocates for customer and becomes a trusted advisor aligning with the stakeholders of their assigned customers.

    Responsibilities

    • Manage service delivery activities for customer's diversified set of Oracle Products deployed on Cloud & On-Premises.
    • Represent as a single point of contact between customer & Oracle.
    • Manage the service delivery through virtual team of resources.
    • Establish priorities & Service growth plans for customers aligned to Oracle's Cloud Strategy.
    • Work on improvement initiatives as required.