Junior Customer Care Officer- Lab Agarpara, North 24 Parganas - North Twenty Four Parganas
1 month ago
Job summary
Handling Patient Queries Resolving Problem Samples Intimating Client regarding Problem Specimens Replying to Queries of Sales Officers/Patient/Doctors through telephones and Emails Co-ordination with various Departments of Agilus for solving patients problems report status etc Accepting request for add-on & Cancellation of test Organizing for Home Visits Delays/Test down information from Lab Conveyed proactively to the Patient/Sales Officers Interacting with logistics and intimating for Pick up of samples to Reference laboratories Handling Email queries relating to TEST Details Add On Cancellation Modification etc Handling Modification queries if requested by Patients Interested candidates may send their resume
Job description
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