Salesforce Business Analyst/Scrum Master - Nagpur
Only for registered members Nagpur, India
1 month ago
Job summary
A Salesforce Business Analyst/Scrum Master/Scrum Coach is a hybrid role. You will bridge the gap between business needs/stakeholders and technical development within Salesforce projects, while facilitating the Scrum process.
Responsibilities
- Requirement Gathering and Analysis: Working with stakeholders to understand business needs, document requirements, and translate them into clear, concise user stories for the development team
- Solution Design: Analyzing current processes, identifying gaps, and proposing solutions using Salesforce capabilities
- Documentation: Creating and maintaining documentation like process flows, data models, and configuration guides
- Testing and Support: Supporting User Acceptance Testing (UAT), providing end-user training, and resolving issues
- Stakeholder Communication: Ensuring clear and consistent communication with stakeholders throughout the project lifecycle
Key Skills and Qualifications
- Salesforce Expertise: Strong understanding of Salesforce CRM features, limitations, and best practices
- Agile/Scrum Knowledge: Proficiency in Agile methodologies, Scrum framework, and related tools (Jira, Azure DevOps)
- Business Analysis Skills: Experience in requirements elicitation, analysis, documentation, and solution design
- Communication and Collaboration: Excellent communication, interpersonal, and facilitation skills
- Problem-Solving: Ability to identify and resolve issues, remove impediments, and facilitate continuous improvement
Job description
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