BPO ~ Customer Support Executive - Kolkata, India - 2coms

Description

Greetings from 2coms consulting PVT LTD

We are hiring for customer support executive for one of our leading client

Location- Mumbai
Experience- Minimum 6 months exp in any tele calling or customer support
Qualification- Minimum 10+2
Eligibility Criteria-Should have excellent communication skill in English
We need people with strong problem-solving skills, who dont shy away from in-person interactions
Person should be flexible to do work from office
Salary-NTH: 14-16k + 4k Variable pay
Shift- Day
Week off- 1 day off in a week
Mode of Work- Work from office
Mode o Interview- Virtual

Requirements

Experience- Minimum 6 months exp in any tele calling or customer support
Qualification- Minimum 10+2
Eligibility Criteria-Should have excellent communication skill in English
We need people with strong problem-solving skills, who dont shy away from in-person interactions
Person should be flexible to do work from office

Benefits

Salary-NTH: 14-16k + 4k Variable pay
Shift- Day
Week off- 1 day off in a week

Requirements

Uber is looking for brand new Uber Experts to help build our Uber Greenlight hub, our in-person location for Uber drivers


WHO YOU ARE:
We are looking to build a team of rock stars. We need people with strong communication and problem-solving skills, who dont shy away from in-person interactions.

The Greenlight hub is used to support and educate our Uber partners as they grow their business of being an Uber driver.

Youll be expected to help onboard new driver partners, provide exceptional support, and quickly adapt in an ever-growing business.

Working with Uber is a great opportunity to work with a top-notch Operations team and deep dive into Ubers day-to-day-operations.

You have retail or customer service experience and are an effective communicator with the ability to interact with partners. You have a passion for helping and empowering others, and are good at quickly and efficiently troubleshooting problems. And if you dont know the answer, you know where to look and who to ask. You are personable, highly organized and a patient teacher. You are self-motivated and a great team player. And youre an Uber evangelist This is a temporary, contract role with the potential for extension.


WHAT YOULL DO:
Deliver 5-star, in-person support for our partners. Walk new drivers through onboarding and all the tools to be successful Uber drivers. Resolve driver issues and questions. Help brand the Uber name and get drivers excited. Stay on top of Uber processes and tools. Work with the Driver Operations team to streamline procedures.

Benefits

Salary K NTH
Shift- 9am-6pm
Working hours- Monday to Friday
Mode of work- Work from office
Mode of Interview- Virtual