Senior Global Voice of Customer Operator - Hyderabad, Telangana

Only for registered members Hyderabad, Telangana, India

2 weeks ago

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Job summary

We are looking for a Senior Global Voice of Customer Operator to join our team at Roche Services & Solutions (RSS). As a subject matter expert for the Roche Pharma Voice of the Customer (VoC) Program and Platform (Qualtrics), you will drive all aspects of the VoC Program execution on a global layer. You will serve as the primary point of contact for key stakeholders in the evolution of the VoC Platform and support the operationalization of the corporate VoC program.

In this role, you will coordinate with other Global VoC Operators and proactively set up this new service in RSS. You must operate in a dynamic environment with an agile mindset where collaboration across teams is key to success.


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