Senior Servicenow CSM Developer - New Delhi, India - Wipro

    Wipro
    Wipro New Delhi, India

    1 week ago

    Wipro background
    Description
    The ideal candidate will be responsible for developing high-quality applications. They will also be responsible for designing and implementing CSM.

    Minimum work experience Required:
    ServiceNow Technical Consultants – 2 to 8 yrs Relevant ServiceNow experienceServiceNow knowledge in areas – CSM, and Custom application development

    Mandatory Skills:
    Must have hands on standard CSM process implementation.

    ServiceNow in depth Process knowledge (CSM Process, integrations)Experience in ServiceNow Integrations with 3rd party tools using (web services, SOAP, email, MID)Good understanding on Proactive customer service operations, Predictive Intelligence, PA, VA & Continual Improvement Management.

    Certification
    :
    CSM, CAD, Implementation on CSM


    Location:
    PAN India-Bangalore, Hyderabad, Chennai, Delhi-NCR, Pune