Business Process Analyst - Kolkata, India - Biz Systems

Description

As a Zoho System Implementer, youll be responsible for orchestrating the seamless integration of Zohos suite of applications within client organizations. Your primary objective will be to understand the unique business needs of clients and leverage Zohos versatile platform to design, configure, and deploy tailored solutions. Heres a breakdown of your key responsibilities:

• Conduct thorough assessments of client requirements and existing systems to determine the scope and objectives of Zoho implementation.
  
• Analyze business processes, workflows, and data structures to identify opportunities for optimization and automation using Zoho products.
  

2. Solution Design and Configuration:

• Design customized solutions utilizing Zohos suite of products to address specific business needs, such as CRM, finance, HR, project management, and more.
  
• Configure Zoho applications according to client requirements, including setting up modules, custom fields, workflows, automation rules, and integrations.
  

3. Implementation and Deployment:

• Lead the implementation process, ensuring smooth deployment of Zoho systems within client organizations.
  
• Collaborate with internal teams and stakeholders to coordinate data migration, user training, and change management activities.
  
• Conduct testing and quality assurance to ensure the functionality, reliability, and performance of Zoho solutions.
  

4. Documentation and Best Practices:

• Create detailed documentation, user guides, and standard operating procedures (SOPs) to facilitate knowledge transfer and ensure consistent usage of Zoho systems.
  
• Stay informed about Zoho product updates, new features, and industry best practices, and incorporate them into implementation projects to maximize benefits for clients.
  

Requirements

• Bachelors degree in computer science, information technology, business administration, or a related field.
  
• Strong understanding of business processes and workflows, with the ability to translate client requirements into effective system solutions.
  
• Proficiency in system configuration, customization, and scripting within Zoho Creator, Deluge, or other relevant platforms.
  
• Excellent communication, presentation, and interpersonal skills, with the ability to interact professionally with clients, team members, and stakeholders.
  

Benefits

• Hybrid Work Culture
  
• Work Out of Office opportunities based on requirements and conditionsPerformance Recognition
  
• Performance Recognition
  
• Dynamic Career Growth
  
• Salary as per industry standards