- Provide expert technical support for a wide range of security products and solutions to internal teams and/or clients.
- Firewall Management: Install, configure, troubleshoot, and maintain various firewall solutions, with hands-on experience in leading platforms such as Palo Alto, Checkpoint, Fortinet, and similar technologies.
- Load Balancer Expertise: Install, configure, and provide support for load balancing solutions, specifically with hands-on experience in F5 and Citrix Netscaler.
- Endpoint Security: Diagnose and resolve issues related to endpoint security components, demonstrating strong hands-on experience with relevant tools and technologies.
- Content Filtering/Proxy: Provide technical support and troubleshooting for content filtering and proxy solutions, ensuring secure and compliant network access.
- Analyze and resolve complex technical issues, often under pressure, demonstrating strong problem-solving capabilities.
- Document all support activities, solutions, and knowledge base articles for future reference and continuous improvement.
- Collaborate with other technical teams and vendors to escalate and resolve complex issues when necessary.
- Stay up-to-date with the latest security trends, technologies, and best practices.
- Proven experience in a technical support role, specifically within the IT Security domain.
- Must have installed and configured Firewalls from leading vendors such as Palo Alto, Checkpoint, Fortinet, or similar.
- Must have installed and configured Load Balancers like F5 and Citrix Netscaler.
- Hands-on experience in Endpoint Security components is essential.
- Hands-on experience in Content Filtering/Proxy solutions is required.
- Strong understanding of networking concepts (TCP/IP, DNS, VPN, routing, switching).
- Excellent analytical, problem-solving, and communication skills.
- Ability to work independently and as part of a team in a fast-paced environment.
- Relevant certifications (e.g., CCNA, CompTIA Security+, vendor-specific certifications) are a plus.
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Technical Support Engineer - Pune - Geetha Technology Solutions
Description
Key Responsibilities:
Required Experience:
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Support Engineer
OTHER Only for registered members Pune
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Support Engineer
Full time Only for registered members Pune
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Support Engineer
Freelance Only for registered members Pune
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Support Engineer
Full time Only for registered members Pune
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Support Engineer
Full time Only for registered members Pune
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IT Support Engineer
Only for registered members Pune, Maharashtra, India
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It Support Engineer
Only for registered members Pune
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It Support Engineer
Only for registered members Pune
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IT Support Engineer
Only for registered members Pune
-
Support Engineer
Only for registered members Pune
-
IT Support Engineer
Only for registered members Pune, Maharashtra
-
IT Support Engineer
Only for registered members Pune, Maharashtra
-
IT Support Engineer
Only for registered members Pune, Maharashtra
-
IT Support Engineer
Full time Only for registered members Pune
-
Support Engineer
Only for registered members Pune, Maharashtra
-
Support Engineer
Only for registered members Pune
-
Support Engineer
Full time Only for registered members Pune
-
Support Engineer
Only for registered members Pune
-
IT Support Engineer
Only for registered members Pune
-
Support Engineer
Only for registered members Pune, Maharashtra
-
IT Support Engineer
Only for registered members Pune
