Customer Service Manager - Bengaluru

The Managed Services Manager (MSM) is a key role that partners with the customer to utilize industry best practices (ITIL/ITSM). The MSM acts as the customer's single IT management focal for all service-related issues and technical escalations. · ...

The Managed Services Manager (MSM) is a role that requires both project management skills and customer handling skills along with fair knowledge of technology. · ...

This role has been designed as 'Hybrid' with an expectation that you will work on average 2 days per week from an HPE office. · ...

Looking for Service Management with Incident Management / Problem Management/Availability / Capacity Management. · ...

We are looking for a Service Manager with experience in IT Service Management (ITSM) to ensure stable reliable high-quality IT services. · 3-6 years of experience in IT service management or IT support roles. · Strong hands-on knowledge of ITSM processes: Incident Management Prob ...

This role involves service management responsibility, managing providers within various areas (infrastructure, network services or application development). It requires improvement of service quality and drive provider governance. · ...

The incumbent would be responsible for service delivery and customer satisfaction through effective management of Authorized Service Providers (ASPs) and Wholesale Dealers (WDs). They will also manage revenue generation, working capital management, IT systems usage training ASP t ...

Job summary · We are looking for a ServiceNow Managed Services Technical Consultant to join our offshore delivery organization in India. · ResponsibilitiesHandle incidents, service requests, problems, and minor enhancements on the ServiceNow platform. · ...

IT Service Manager · We are seeking an experienced Help Desk Manager to lead our global IT Service team. · Manage a regional Tier 1 support team across IL, EMEA, APAC regions. · Drive KPIs and optimize daily operations while maintaining hands-on approach. · ...

The Service Manager would be responsible for service delivery and customer satisfaction for retail and project management cost control revenue generation and working capital management system development training implementation compliance coordination among the team. · Managing p ...

We are seeking a strategic and experienced ITSM manager for our IT Service Management function. This role will be responsible for defining and implementing strategies, frameworks, and processes to ensure efficient and effective delivery of IT services across the organization. · D ...

We are looking for a detail-oriented service manager to manage our service department and handle customer service interactions, implementations and maintenance ,amc revenue ,reports, project management etc. · The service manager maintains a strong working knowledge of all industr ...

This role involves technical support to service engineers and service technicians managing spare parts and MIS reporting. · ...

This critical role involves managing vendor teams and internal resources to deliver seamless service to global reinsurance operations. · The ideal candidate will have a strong background in platform management, automation technologies, and IT service delivery. · The role requires ...

Overall responsibility for service workshop operations and performance. Manage Service Advisors Technicians. · 5–10 years in Automobile Service · Minimum 2–3 years as Service Manager Workshop Manager · ...

The incumbent would be responsible for Service Delivery and Customer Satisfaction for retail and project management, Cost Control, Revenue Generation and Working Capital Management, System and Infrastructure Development, training and Implementation , Compliance. · ...

This management position—Senior Manager, Managed Services Operations—is focused on driving client-centric service excellence within a dedicated region or services function. The role is responsible for top-tier service delivery, ensuring clients' IT systems remain operational and ...

Hiring for automobile industry immediate joiner. · ...

Design & Deliver Solutions: Lead or contribute to the design of multi-year, commercially viable managed services. · ...

The job requires a Service Manager with 10-15 years of experience to manage a team and ensure the team's objectives are met within stipulated timelines. The candidate should have excellent leadership, communication, sales, and customer service skills. · ...

The IT service manager is responsible for planning, directing and coordinating IT operations and services. They ensure the resolution of tickets and incidents, manage IT services, define milestones and develop processes to meet quality standards. · The IT Service Management Profe ...