Senior Tele Sales Executive - Mumbai, India - Triptadka

Description

Job Description

Designation: Tele Sales Executive

Job Type: Full Time

Working days: 6 days week (Rotational shift -Morning and Afternoon).

Roles & Responsibilities: The person will be responsible for working on booking or reservations enquiry received through calls/chats by customer. Should be responsible to help the customer in packaging and planning for their holidays/ stays.

• Taking Inbound Reservation booking for the resorts and properties for Indian as well as international clients.
• Achieving assigned targets aggressively by tapping on the leads appropriately and with strong follow up.
• Creating a good rapport with the client and maintaining the same.
• Confirming the status of Clients bookings or reservations as well as ensuring smooth cancellation process.
• Communicating effectively with the Customers and timely updating them the status of booking.
• Processing room reservations in tandem with the guest query.
• Reconfirmation of the reservations either by call or email.

Skills and Job Requirements:

• Male/Female candidates can apply.
• Should be comfortable to work in Rotational shift, including Saturdays and Sundays and holidays.
• Rotational weekly off on Monday /Tuesday / Wednesday
• Must have strong zeal, will power and aggressive approach to chase and crack the target.
• Applicant should be a Graduate.
• Freshers / Experienced with Excellent spoken as well as written communication skills.
• Smart, well versed in English.

Experience:

• 1 to 3 years in Tele Sales Background
• Preverbally from Hospitality/ Travel booking Industry.
• erbal communication skills