Senior Executive - Kolkata, India - Fresenius Medical Care, Asia Pacific

Description

Operational Oversight: Oversee day-to-day operations within the hospital, including patient flow, staffing, and resource allocation. Monitor key performance indicators (KPIs) to assess operational efficiency and identify areas for improvement. Timely reporting, passing the information to relevant department/person without delay, Proper documentation within 24 hours after meetings/discussions with internal or external stakeholders followed with timely closure of open points.

Staff Management: Supervise and support department managers and staff members to ensure high-quality patient care delivery. Monthly Duty roaster planning, Staff Leave Management.

Quality Assurance: Participate in quality improvement initiatives aimed at enhancing patient outcomes and satisfaction. Conduct regular audits and assessments to identify opportunities for process optimization and risk mitigation.

Patient Experience: Collaborate with patient services and clinical teams to enhance the overall patient experience and satisfaction. Address patient concerns and complaints in a timely and compassionate manner, implementing corrective actions as necessary.

Submission invoice and all document on time to hospital management and any stake holder.

Career with a purposeWe offer an opportunity to create and deliver treatments that save and change lives for the better. We'll support your ongoing development. And you'll be part of a dedicated team of people who inspire each other to create the best possible healthcare outcomes each and every day. Inclusion and diversityJoining Fresenius Medical Care means becoming part of a team that values diversity. We embrace the wealth of different backgrounds, cultures, experiences and opinions that make up our workforce and strive to create an inclusive atmosphere in which all our employees feel valued. StabilityDeveloping innovative products and continuously improving our renal therapies made us the clear market leader in the production of hemodialysis machines, with sustainable, profitable growth . This position provides our employees with the stability and security they need to help improve the lives of our patients. Learning and developmentWe offer participation in programs at world-class business schools, leadership development, regular training for our nurses, health care professionals and manufacturing staff and digital access to high-quality educational content for all employees worldwide 24/7. Local benefitsOur employees enjoy both local and global opportunities for growth and personal fulfilment. We offer local benefits designed to suit the requirements of the respective country and place of work to create ideal conditions everywhere. Work-life balanceWe want to empower people to deliver better care. Therefore, we promote a better work-life balance through flexible working hours, part-time models, the possibility to work from home, and more.