- Manage customer relationships and ensure satisfaction with our products/services
- Onboard new customers and provide training and support
- Act as the customers advocate, resolving issues and recommending solutions
- Monitor customer health metrics and identify opportunities for improvement
- Collaborate with product and sales teams to ensure customer needs are met
- Experience in customer success, account management, or a similar role
- Excellent communication, problem-solving, and relationship-building skills
- Knowledge of customer success metrics and tools
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Customer Success Manager - Pune - confidential
Description
About UsSoul AI is a pioneering company founded by IIT Bombay and IIM Ahmedabad alumni, with a strong founding team from IITs, NITs, and BITS
We specialize in delivering high-quality human-curated data, AI-first scaled operations services, and more
Based in Hyderabad, we are a young, fast-moving team on a mission to build AI for Good, driving innovation and positive societal impact
As a Customer Success Manager, you will build relationships with clients to ensure they are getting the most value from our products
You will work closely with customers to resolve issues, provide training, and help them achieve their goals
Key Responsibilities:
Key Qualifications:
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Customer Success Manager
Only for registered members Pune
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Customer Success Manager
Only for registered members Pune
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Customer Success Manager
Only for registered members Pune
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Client Success Manager
Only for registered members Pune, Maharashtra
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Customer Success Manager
Only for registered members Pune
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Customer Success Manager
Full time Only for registered members Pune
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Customer Success Manager
Only for registered members Pune, India
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Implementation Success Manager
Only for registered members Pune
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Customer Success Manager
Only for registered members Pune
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Beneficiary Success Manager
Full time confidential- Pune
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Customer Success Manager
Only for registered members Pune, Maharashtra
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Client Success Manager
Only for registered members Pune, Maharashtra
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Client Success Manager
GEEKS- Pune
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Client Success Manager
Full time Only for registered members Pune
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Customer Success Manager
LeadSquared- Pune
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Customer Success Manager
Full time confidential- Pune
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Customer Success Manager
Truein- Pune
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Customer Success Manager
Only for registered members Pune, Maharashtra
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Manager, Customer Success Management
Only for registered members Pune, Maharashtra
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Customer Success Manager
Only for registered members Pune, Maharashtra
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Client Success Manager
Only for registered members Pune, Maharashtra