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- Good communication skills in Malayalam.
- Candidates with DRA certification preferred or candidates need to take certification within 2 months after joining.
- Should have an excellent convincing capacity to the customers through telephone.
- Candidates should have written and reading knowledge in English.
- Should have a basic idea about tele-calling along with etiquette.
- Oriented target should be achieved during the work period.
- Handling customer complaints and follow up.
- Always maintain the professionalism to the customers and colleagues.