Technical Support Specialist - Guntur - beBeeTechnicalSupport

    beBeeTechnicalSupport
    beBeeTechnicalSupport Guntur

    2 weeks ago

    $80,000 - $120,000 (USD) per year

    Job title: Application Support Engineer for Web/Mobile

    Description

    Job Description:

    • You will work closely with Client Success and provide Tier-2 client support for software technical issues. You will also work with the Engineering department to debug and resolve these issues.

    Main Responsibilities:

    1. Provide technical support to internal and external users including customer service teams, clients, and partners
    2. Communication of feedback and inputs to the development team based in India
    3. Troubleshooting of technical issues with minimal support from the development team
    4. Speaking to internal and external customers to quickly get to the root cause of their problems
    ,

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