Sales Support Lead - Chennai - Klay Preschool And Daycare

    Klay Preschool And Daycare
    Klay Preschool And Daycare Chennai

    4 days ago

    Full time
    Description

    The Sales Support Lead B2B Key Accounts plays a crucial role in managing corporate accounts ( contracts, billing updates, collection updates) for our preschool network. The role ensures smooth execution of B2B relationships through strong internal operational coordination and data-driven sales support.

    Sales Operations & Reporting

    • Maintain updated client profiles, pricing agreements contracts and child enrolment data in CRM systems.
    • Prepare monthly and quarterly reports on enrolments, revenue realization, and renewal forecasts.
    • Identify opportunities for upselling (e.g., new centers, extended hours, or learning programs).
    • Support invoicing and payment follow-ups in coordination with finance and center teams.

    Process & Quality Management

    • Streamline workflows for B2B client interactions on boarding, feedback loops and renewals.
    • Standardize communication templates, reporting formats and documentation.
    • Standardize trackers on growth of accounts, invoicing and collections

    Cross-functional Collaboration

    • Liaise with marketing for client-specific events, communication campaigns, and brand activation
    • Provide feedback from clients to curriculum and operations teams to drive continuous improvement
    • Manage and allocate B2B leads within team members
    • Lease with finance team to ensure compliance from B2B teams, help with account reconciliations

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