Sales Operations Executive - Bengaluru, India - Propelld

Description

Company description:

Propelld is a Bangalore-based FinTech startup specializing in lending in the Education segment. With a client base of more than 500 Institutes and 1,000+ centres across India, with an annual disbursal run rate of INR 600 Crores and NPAs below 1%, we are among the best-managed & quickest-growing loan portfolios. Founders are IIT Madras/IIM graduates with experience working across functions at MNC banks. Propelld is a Series-B funded startup with a strong team of 200 brilliant professionals.

At Propelld, we strongly believe that every student deserves career clarity, and should be given great opportunities at corporations to polish their career.

Role & Responsibilities:

• Responsible for interacting with counsellors of Propelld partnered training

Institutes.

• Interacting and following up with student borrowers

• Co-ordinating for loan process approval, logistics and documentation to

final disbursal of loan to the student.

• Maintaining customer focus at all times and responding to customer

enquiries over email, phone and chat.

• Maintaining knowledge of all existing and upcoming products/services of

the company.

• Capturing customer feedback and channelizing to internal teams for

appropriate action.

• Monitoring real-time dashboards and coordinating with experts whenever required.

Required SkillSet:

• Highly motivated, dynamic, detail-oriented, people-person;

• Strong multi-tasking skills;

• Excellent communication skills and proficiency in English.

• Ability to work in a fast-paced environment;

• Proficiency in Microsoft Word and Excel