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Navi Mumbai

    Manager - Sales - Economic Zones - Nhava Sheva - Navi Mumbai, India - DP World Australia

    DP World Australia
    DP World Australia Navi Mumbai, India

    Found in: Talent IN C2 - 1 week ago

    Default job background
    Full time
    Description

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    Name

    Manager

    Department

    Sales, Customer Relations & Marketing

    Location

    Business Units

    Position reports to

    Sales Head

    ROLES & RESPONSIBILITIES

    Primary Position Objectives

  • Marketing and sales of FTWZ facilities and services
  • Customer Relationship Management
  • Customer Service
  • Stakeholder management

    • Key responsibilities

  • Execution of marketing strategy for the planned FTWZ facilities and services
  • Create marketing material
  • Identify and connect with the potential customer base
  • Develop Channel partners for facilitating Sales and marketing
  • Structuring commercial offers suitable to customer requirements in consultation with the Sales Head.
  • Effectively plan and manage commercial activities / customer engagement strategies and monitor progress keeping long term business horizon in mind.
  • Ownership and Responsibility of all Customer Relations including setting up an efficient customer service process in all the departments that deal with customers
  • Adhere to DP World laid down policies governing Credit control and credit offerings to customers. Make all efforts possible in line with the organizations policies to ensure no bad debts account unpaid dues.
  • In depth knowledge sharing of the EXIM industry landscape and clearly understand our competitors across major focus regions
  • Implement and Customer Management Tools to ensure high Quality of customer service
  • Ownership of all marketing data and responsibility to provide monthly marketing reports on time.
  • Assistance in arranging trade gathering/function
  • Be aligned and adherent to the Company Media and Brand - Communications policy.

    • QUALIFICATIONS & COMPETENCIES

  • Graduate preferably with a Masters Management Degree / Diploma in Business Management from a reputed Institution.
  • Minimum of 5-7 years of experience in Commercial or Sales functions in a FTWZ/ SEZ / Logistics / Freight Forwarding Company or in Supply Chain Management dept. of Major MNC's.
  • Exceptional communication skills backed by strong listening skills to understand underlying customer needs tap hidden opportunities and make a compelling case within and outside the organization for new product / revenue streams.
  • Knowledge of client, Customs and regulatory requirements.
  • Excellent Team leadership capability with the ability to push the envelope to meet stretch commercial targets and budgets.
  • Good interpersonal skills, excellent team building capabilities, planning, co-ordination and decision making skills.
  • CMA CGM

    Executive / Senior Executive - Centralized Documentation - Import

    Found in: Talent IN 2A C2 - 2 days ago

    CMA CGM Navi Mumbai, India

    Job Title :Executive / Senior Executive –Centralized Documentation - Import Manifest · Department: Service Delivery · Reporting To: Manager – Import Service Delivery · Location: Nhava Sheva · Short Brief on role: · This team plays vital role in ensuring that all the Import shipme ...