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    • Servicenow developer - Bengaluru - Tata Consultancy Services

    Tata Consultancy Services
    Tata Consultancy Services Bengaluru

    2 weeks ago

    Tata Consultancy Services background
    Description
    Dear Candidate
    Greetings from TCS

    Role:
    Service Now Developer


    Location:
    Chennai/Pune/Bangalore

    Experience Range: 5 to 8 Years

    Job Description:
    Design and implement workflows, business rules, UI Actions and Client Scripts to automate complex business processes.
    Experience on Catalog Development and Flow Designer creation.
    Must Possess hands on experience on integrations between Service Now and external systems using REST/SOAP APIs and MID Servers.
    Expertise on Incident Management - Incident Resolution and Escalation Process, SLA Management
    Problem Management - Root Cause Analysis Problem Resolution and Workarounds

    Change Management – Risk Assessment and Impact Analysis, Change Planning and Scheduling to Change Implementation expertise on the Change management Lifecycle.

    Strong Understanding on Knowledge Management.
    Must have a Hands-on experience with Java Script and Service Now Scripting Language

    Integrations:

    Hands on experience with APIs – REST, SOAP, Scripted REST API, MID Server Integration, and expertise on using Integration Hub.

    ITOM Implementation and Configuration

    Discovery Configuration:
    Manage and Maintain CMDB (Configuration Management Database).
    Expert in Service Mapping who can understand the relationships between applications, servers, and infrastructure components.
    TCS has been a great pioneer in feeding the fire of Young Techies like you. We are a global leader in the technology arena and there's nothing that can stop us from growing together.
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