WiFi Engineers - Mumbai
2 days ago
Job description
Title: Managed Wi-Fi Support Engineer
Location: Mumbai
Position Overview:
A Managed Wi-Fi Support Engineer plays a crucial role in overseeing and maintaining the performance and reliability of managed Wi-Fi networks, often for a variety of clients in a business or enterprise environment. Heres a detailed job description for this role:
Responsibilities:
- Network Monitoring and Troubleshooting: Continuously monitor managed Wi-Fi networks to ensure optimal performance and quick resolution of any issues. Use diagnostic tools to troubleshoot network problems and perform root cause analysis on connectivity or performance issues.
- Client Support: Provide direct support to clients for all Wi-Fi related issues, including configuration, authentication, network access, and consistent performance. Respond to customer inquiries in a timely and professional manner.
- System Maintenance: Perform regular updates and maintenance on network hardware (like routers, switches, and access points) and software to ensure security and efficiency. This includes applying patches and upgrading systems as necessary.
- Installation and Configuration: Assist with the installation and configuration of Wi-Fi hardware and management software. Set up user accounts, permissions, and access controls according to security policies.
- Performance Optimization: Analyze network traffic, usage patterns, and client feedback to optimize the performance and scalability of Wi-Fi networks. Make recommendations for enhancements and upgrades to improve overall service quality.
- Documentation: Maintain comprehensive documentation regarding network configurations, processes, and service records. This documentation should be regularly updated and available for audits and compliance checks.
- Training and Guidance: Provide training and guidance to users on how to utilize network resources effectively. Create user manuals and FAQ resources for client reference.
- Security Compliance: Ensure all managed Wi-Fi networks comply with relevant laws and regulations regarding data security and privacy. Implement and manage network security tools and protocols, such as firewalls, VPNs, and encryption technologies.
Skills and Qualifications:
- Bachelors Degree in Computer Science, Information Technology, or related field.
- Knowledge of network diagnostic, monitoring, and management tools.
- Strong problem-solving skills and ability to work under pressure.
- Excellent communication and customer service skills.
- Knowledge in network management and support, specifically with Wi-Fi technologies.
- Strong understanding of networking protocols (e.g., TCP/IP, DHCP) and a working understanding of Wi-Fi standards (IEEE
Certifications (desirable but not essential):
- Certified Wireless Network Administrator (CWNA)
- Cisco Certified Network Associate Wireless (CCNA Wireless)
- CompTIA Network+
This role demands a mix of technical expertise, proactive maintenance, and excellent interpersonal skills to ensure that Wi-Fi services are seamless, secure, and efficient for all users.
Similar jobs
Provide support and manage Saint-Gobain network infrastructure. · ...
2 weeks ago
This position is for Wi-Fi TAC SME in L2 domain, Wi-Fi L2 Engineer will ensure troubleshooting and providing the solution · ...
1 week ago
This position is for Wi-Fi TAC SME in L2 domain. · Minimum 7–10 years of demonstrated experience in the Wi-Fi / Wireless domain. · ...
6 days ago
We are seeking a highly driven and strategic Business Development Manager to spearhead growth in our managed connectivity services portfolio. · This role demands a strong leader with a deep understanding of WiFi and Network product technologies, exceptional skills in enterprise s ...
1 month ago
Job summaryAt Quest Global, it's not just what we do but how and why we do it that makes us different. With over 25 years as an engineering services provider, · We believe in the power of doing things differently to make the impossible possible. · ...
1 month ago
+Must have experience in IT staffing/recruitment(Contract & Permanent staffing). · +Must Have own Laptop/Desktop with proper WIFI Internet Connection. · ...
3 weeks ago
WiFi Operations Lead · Job Title: Wi-Fi Operations Lead · Job Location: Mumbai · Experience Level: 7 to 10 years · Job Summary: · We are seeking an experienced Wi-Fi Operations Lead to oversee and manage the day-to-day operations of Wi-Fi services. The ideal candidate will have h ...
2 days ago
+ Job summary : Customer Support Executive · Communicate with current customers via chat, email, video calls and phone to nurture and onboard with solving their queries. · +,+ Qualifications : Strong Team player · Excellent written spoken English communication skills · Must be gr ...
1 month ago
We are looking for an enthusiastic intern to support our Supply Chain and Procurement team in sourcing and managing electronic components, assemblies, and related materials. · ...
1 month ago
Key Responsibilities · Responsible for design and development of Smart devices and Appliances on JIO Platform. · Educational Qualifications · Bachelors/Masters in Engineering in any stream. · Years of Experience (minimum & maximum) · 3 to 15 years · What are the nature and scope ...
1 day ago
Create high-level network diagrams, compare firewalls, plan VLAN segmentation and Active Directory policies for system hardening. · Evaluate antivirus solutions and implement DLP solutions to monitor sensitive data. · ...
1 month ago
The Network Engineering Lead will be responsible for managing the Pan India network support and operations team. · ...
1 month ago
Hi, · We have an opening for Cyber Butler role for Mumbai location,(Trident & Oberio hotel) - on partners payroll · PFB JD and confirm on the same. · If youre interested then please share your resume and let me know. · Key Responsibilities: · Responsibilities: · L0 Support for J ...
2 days ago
We are looking for IT Helpdesk Engineers to support our client locations across India. · ...
1 month ago
Role: L3 Wifi Engineer · Location: Mumbai · Responsibilities: · Network Monitoring and Troubleshooting: Continuously monitor managed Wi-Fi networks to ensure optimal performance and quick resolution of any issues. Use diagnostic tools to troubleshoot network problems and perform ...
2 days ago
An Embedded Linux Engineer with experience in building configuring and optimizing Linux for ARM-based platforms is required. · Embedded Linux on ARM: Skilled in building configuring and optimizing Linux for ARM-based platforms (32/64-bit) · ...
1 month ago
Design and engineer building technology systems including ICT Audio-Visual Security Home Automation Guest room management systems Collaborate with project leads architects and other engineers to integrate technology systems within new and existing buildings Create detailed techni ...
1 week ago
The position is responsible for sourcing electronics ICs, active and passive components, electromechanical parts, and assemblies. The candidate will develop and manage a supply base to support PCBA assembly phases. · Sourcing of Electronics ICs, Active and Passive Components. · S ...
1 month ago
We are looking for a highly motivated Controls & BMS Commissioning Engineer to join our growing team of building automation specialists. · This role will lead and support commissioning delivery with a specialist focus on BMS/BAS controls, across complex commercial, technology, · ...
3 weeks ago
We are looking for a highly motivated Controls & BMS Commissioning Engineer to join our growing team of building automation specialists. This role will lead and support commissioning delivery with a specialist focus on BMS/BAS controls, across complex commercial, technology, and ...
5 days ago