Manager - Nashik - confidential

    confidential
    confidential Nashik

    6 days ago

    Full time
    Description

    TCS BPS IS HIRING FOR COLLECTIONS MANAGER AT NASHIK

    Kindly go through the norms below and apply only if its relevant for

    Job Role: Collections Manager

    Job Location: Nashik

    Experience required:

    • Should be working as an AM/Manager in a Domestic Collections Process
    • Candidate who has hands on experience in Domestic Collections with a proven track record
    • Capable of managing the process wing to wing with minimal support
    • Manage the overall performance and ensure seamless execution
    • Manage Attrition and Shrinkage
    • Oversee the Training, Quality and Dialer Operations
    • Process review (Internal and with customer)
    • Manage escalations and audits
    • Adherence to overall Service Delivery Requirements
    • Recognize high performance and reward accomplishments

    Job Requirement:

    • Any full-time graduate
    • Immediate joiners/30 Days Notice/60 Days Notice.
    • Mode of Salary credit should be through banks from all the employers (No cash in hand)
    • All educational and employment documents are mandatory to have.
    • Should be comfortable with rotational week offs

    Skill Requirement:

    • Strong interpersonal and presentation skills
    • Must have fair knowledge of Dialer operations
    • Excellent analytical skills
    • Good client management skills
    • In-depth knowledge of performance metrics
    • Organizational and time-management skills
    • Decision-making skills
    • Excellent skills in MS Office
    • Excellent Communication Skills (Spoken & Written)

    'TCS does not charge any fee at any stage of the recruitment & selection process. TCS has not authorized any person/agency/partner to collect any fee for recruitment from candidates. If you notice the above, please bring it to our attention immediately.'


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