Group Manager - Pune, India - WNS Global Services

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    Description

    Job DescriptionLine of Business:
    F&A

    Work Location:
    Pune Experience:10 to 12 years Position: Group Manager Transactional Quality Skill set and Key accountability:

    • Create and Drive Business Process Excellence and Transformation strategies & Projects for F&A Business – P2P, R2R and O2C.
    • Help client organizations realize /solve for their strategic business objectives by driving Six-Sigma, Lean projects & tech led transformational projects.
    • Identify key operating areas for Operations and drive improvement initiatives (Process Improvement / Transformation / Automation etc.) to attain process excellence.
    • Initiate best practice sharing across the team
    • Develop new processes/tasks/objects using core workflow principles that are efficient, well structured, maintainable and easy to understand/operate.
    • Work collaboratively with teams to perform due diligence and work across design, development, testing phases for effective automation solution implementation
    • Take responsibility for project activities including work estimation, planning, stakeholder management and project quality
    • Skilled in due diligence exercises and identifying, analyzing, designing, developing, implementing and maintaining automation solutions for a variety of processes within Finance and Accounting domain for a BPO/BPM organization
    • Drive Quality Management System within the vertical.
    • Drive Quality Net Savings
    • Drive VOC actionable across the team and maintain / improve scores.
    • Drive inputs from VOC for improvements.
    • Contribute and present in client/customer reviews/meetings.
    • Adhere to compliance to quality standards.
    QualificationsBCOMM GraduateGB/BB Certified