- You must have excellent communication skills and at least three years of experience as L2 support engineer with good understanding of ITIL
- A strong background in solution support with two to five years of relevant experience is also required along with expertise in Linux environment.
- Familiarity with shell scripting and HPE vTeMIP/UOC/UCA products for troubleshooting purposes is essential.
oss - Kollam - Mindteck
Description
As an OSS Assurance Consultant, you will play a key role in ensuring smooth operation of our company's IT systems.
The ideal candidate must be willing to work flexible shifts including nights or weekends if necessary along being able able perform application monitoring create health check reports log issues trouble ticketing system report status customer management lead supporting engineers team directly oversee entire task assign tickets close them efficiently running day-to-day operations ensure timely resolution requests escalated properly .