Client Servicing Executive - Mumbai, India - Retail Jeweller India

Description

JobSummary:
TheClient Servicing Executive is responsible for maintaining andnurturingrelationships with clients ensuringtheir needs are met and maximizingclientsatisfaction. They act as a liaisonbetween the client and the companyprovidingsupport and solutions to clientinquiries andconcerns.


Responsibilities:

Client Point of Contact:
Act as the primary daytoday contact forclientsensuring smooth communication andunderstanding of their evolving needs

2Creative Briefs & Debriefs:
Skilfully craft creative briefsmeticulouslydocument meeting minutes andlead comprehensive debrief sessions withtheinternal team for streamlined projectexecution

3 Presentation Excellence:
Conduct inperson client meetings researchandprepare compelling presentations andreports that showcase innovativesolutionsaligned with client goals

4 Market Insight:
Stay ahead of industry and competitor trendsthroughthorough research applying bestpractices to elevate client portfoliosandensure cuttingedgesolutions

5 Holistic Client Understanding:
Grasp client goals and creativerequirementsacross diverse domains includingBranding Packaging UI/UX Design SocialMediaContent Development Web Development Graphic Design andDigitalMarketing

6Strategic Collaboration:
Work collaboratively with internal teamsplaying acrucial role in driving strategydevelopment and successful projectdelivery

7 Industry Expertise:
Stay currenton emerging online trends and bestpracticeswithin the Creative and Digital Industry bringing valuable insightstoclient projects

8Project Profitability:
Ensure the profitability of all projectsmanagingtimelines effectively and meetingproject milestones

9 Financial Management:
Keep a meticulous track of payment milestonesforall projects ensuring transparency andclient satisfaction

10 BrainstormingBrilliance:
Actively participate in brainstorming sessionswiththe creative team contributing to thedevelopment of impactfulcampaigns.

Qualifications:Bachelor degree in business administration marketing or relatedfield(preferred).Proven experience in client servicing account management orsales. Excellent communication andinterpersonalskills.
Strong problemsolving abilities and attention todetail. Ability to multitask and prioritizetasks effectively. Proficiency in CRMsoftware and Microsoft Office Suite.
Knowledge of the industry and market trends is aplus.

Thisis an on site job for our office based at Kurla & onlycandidates who have relevant experience & are willing totravel to our office at Kurla or ready to relocate to Mumbai onlyneeds to apply.
creativebriefs,client services,project management