- Proven experience in Client Services.
- Excellent communication and time management.
- Prior agency experience and working with a huge brand is a plus.
Project Relationship Associate - Mumbai, India - Schbang
Description
Key Responsibilities:
Client Servicing: Act as one of the primary points of contact for client. Build and nurture strong professional relationships with clients to gain a deep understanding of their objectives and requirements.
Client Satisfaction: Proactively measure and evaluate client satisfaction levels. Implement strategies to continually improve client experience and exceed expectations.
Partner Relationship Management: Build relationship with the partners to ensure that their needs are met by effective communication, problem-solving and prompt responses.
Communication: Demonstrate exceptional communication skills in all interactions with clients and internal stakeholders. Provide regular project updates, progress reports, and any potential roadblocks to relevant parties to ensure transparency and alignment.
Time Management: Efficiently manage multiple projects simultaneously, prioritizing tasks and resources to meet deadlines and deliver high-quality results.
Quality Assurance: Ensure all project deliverables meet the company's quality standards and align with the client's expectations. Articulating brand requirements and communicating the same to the relevant stakeholders.
Qualifications: