Assistant Tour Manager - New Delhi, India - Discover India Tours

Description

Job Title : Assistant Tour Manager (French Proficiency)

Location: Delhi, India

Employment Type: Full-Time

Key Responsibilities:

• Support to clients, addressing their inquiries and ensuring a seamless travel experience.
• Assist the Key Account Manager in daily operational tasks, including vendor coordination, itinerary drafting, and ensuring service execution aligns with company standards.
• Heavily involved in creating detailed itineraries and travel documents using Microsoft Word and Power Point presentation ensuring they are both informative and visually appealing.
• Develop presentations using Microsoft PowerPoint to showcase travel plans and proposals that can be presented and shared with clients, enhancing their understanding and engagement
• Support efforts to maintain and strengthen client relationships through regular communication and exceptional service.
• Should have knowledge of destination management along with managing vendor and supplier relationships to ensure adherence to service quality and contractual obligations.
• Support financial management tasks including budget monitoring, invoice handling, cost creation with costing team
• Participate in market research to stay updated on the latest travel trends and destinations.
• Contribute to reporting and administrative tasks to aid account management processes.
• Travel with the group & incentives to ensure proper service delivery
• Qualifications:

1. Education:** Bachelor's/ Master's degree in Tourism, Business Administration, or related field.
2. Experience:** 2 to 5 years of experience in a support role within the travel and Tourism industry, with specific experience in client service, operations, and document/presentation creation.

Languages Proficiency :French (Mandate Level -C1) , English & Hindi

1. Skills and Knowledge:**

• Proficient in Microsoft Word and PowerPoint for creating detailed documents and engaging presentations.
• Knowledge of India and sub continents - Nepal, Sri Lanka, Bhutan , Maldives
• Excellent organizational skills to manage multiple tasks.
• Strong communication and interpersonal abilities.
• Familiarity with CRM systems and Microsoft Office suite.