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- Take complete ownership of assigned projects which have a direct impact and coordinate end to end.
- Maintain key internal and external stakeholder relationships. Own strategic relationship with external stakeholders including investors
- Identify gaps and roadblocks that functions/teams are struggling with and troubleshoot them.
- Build systems and processes to run a smooth engine across multiple functions/teams.
- Define the key metrics (KRAs and KPIs) of different functions and make sure they are being completed as per the set targets.
- Plan out an approach/analysis strategy (data + qualitative) to infer underlying trends/actions specific to a program.
- Building highquality reports and deducing insights from the same.
- Ability to work with crossfunctional teams and resolve escalations.
- Review all the student feedback received from various sources.
- Market research & competitor identify threats and opportunities.
- Analyze consumer behavior and determine student personas.
- Identify opportunities to reach new market segments and expand market share.
- Monitor competition (acquisitions, pricing changes, and new products and features.
- Understanding the student behaviour and gathering insights to suggest improvements in the product/programs.
Sunstone - Manager - Strategy & Operations (2-6 yrs) - Gurgaon/Gurugram, India - iimjobs
