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  • Manager/Senior Manager - Gurugram - Fareportal

    Fareportal
    Fareportal Gurugram

    1 week ago

    Default job background
    Description

    Title: Manager/Sr. Manager - Cancellation Audit & Reporting (Flight Tickets/Hotels)

    Description:

    The ideal candidate will lead the auditing process of flight and hotel cancellations, ensuring compliance with organizational policies and identifying patterns that may indicate potential fraud and incorrect cancellation.

    Responsibilities:

    • Data Auditing & Analysis
    • Fraud Detection & Prevention
    • System Cancellation Monitoring
    • Reporting & Dashboards
    • Process Improvement & Optimization
    • Stakeholder Collaboration & Communication
    • Team Leadership & Development
    • SQL & Database Management
    • Compliance & Risk Management
    • Continuous Learning & Innovation

    Requirements:

    • Bachelor's or Master's degree in relevant field
    • At least 7-10 years of experience in data analysis, auditing, or fraud detection within the travel industry
    • Proven experience in handling large datasets, creating reports, and performing complex data analysis
    • Proficiency in Microsoft Excel, Power BI, SQL
    • Strong analytical and problem-solving skills
    • Excellent communication and leadership skills

    About Us:

    Fareportal is a travel technology company powering a next-generation travel concierge service. We utilize innovative technology and company-owned global contact centers to provide customers access to over 600 airlines, a million lodgings, and hundreds of car rental companies worldwide.


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