Sales Support Professional - Mumbai - confidential

    confidential
    confidential Mumbai

    3 days ago

    Full time
    Description

    About the job (Job Responsibilities)

    • Monitor and follow up the execution of sales agreements in close cooperation with Sales MT, Account Managers, Customer Service and customers.
    • Monitor timely and correct month end invoicing, Support customers on non-order/delivery related inquiries
    • Act as focal point to the internal organization for non-order related requests,
    • Correct registration of prices and conditions (SAP contract template sheets), Master data; new and change requests and cleansing activities,
    • Monitor inbound customer inquiries and questionnaires, coordinate collection of necessary information to complete the response
    • Support the customer portal registrations, Pro-active monitoring of customer payments, Overdue support: monitoring, pro-active follow up and support in case if disputes,
    • Tender documents preparations, Declarations and vendor questionnaires in close cooperation with QA mgr,

    Education & Experience

    • Bachelor Commercial/Economics/Sales
    • Minimum 5 years of experience in customer service or sales, preferably in an international and/or Chemical company,
    • English professional level, Familiarity with CRM systems and SAP required,
    • Experience in supporting remote teams, Inside Sales experience desirable,

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