- Research, outline, write, and edit content, working closely with various departments to understand project requirements
- Gather information from subject-matter experts and develop, organize, and write procedure manuals, technical specifications, and process documentation
- Work with development and support leads to identify documentation repositories, revise and edit, and determine best solutions for data compilation and centralized storage
- Research, create, and maintain information architecture templates that adhere to organizational and legal standards and allow for easy data migration
- Develop content in alternative media forms for maximum usability, with consistent voice across all documentation
Technical Content Writer - Chennai, India - Techno Kryon
Description
Responsibilities
Required skills and qualifications
Two or more years of experience as an effective technical writer
Proven ability to quickly learn and understand complex subject matter
Experience in writing documentation and procedure manuals for various audiences
Superb written communication skills, with a keen eye for detail
Experience in working with engineers to improve user experience (ex: design, UI), refine content, and create visuals and diagrams for technical support content
Ability to handle multiple projects simultaneously
Firm understanding of SDLC (systems development lifecycle)
Previous experience in software development
Professional certification (ex: Society for Technical Communication)
Experience in using XML tools to create documentation
Ability to present complex data in clear, concise text.
Ability to meet deadlines and to work independently.
Ability to edit and proofread work of colleagues.