Visa and Travel Document Specialist - Gurugram, Gurugram, India - beBee Careers

    beBee Careers
    beBee Careers Gurugram, Gurugram, India

    1 month ago

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    Job title: Visa Consultant

    Description

    Job Title: Visa and Travel Document Specialist

    About the Role

    We are seeking an experienced Visa Consultant to join our team. As a Visa and Travel Document Specialist, you will provide exceptional service to customers requiring priority travel visas and documents.

    Key Responsibilities:

    • Provide highest level of customer service in identifying required documents, application preparation, validation, submission, pick up and return to customer, for visas, passports, and related services.
    • Offer current, accurate information to customer regarding visa and passport requirements, processing, and delivery.
    • Educate customers about added-value products that may benefit them.
    • Promote best practice, ensuring all Service Level Agreement (SLA) standards are met or exceeded.
    • Stay abreast of all product/service enhancements, system updates, and changes to requirements.
    • Maintain strict client confidentiality.

    Requirements:

    • Bachelor of Arts/Bachelor of Science degree or Associates Degree with two years experience or equivalent.
    • 1-3 years experience; highly desirable: experience in travel, hospitality or embassy/consulate relations.
    • Fluency in written and spoken English.
    • Exceptional communication and interpersonal skills.

    About Us

    We are a leading global provider of immigration and visa services for corporations and individuals. Our commitment to delivering a superior service experience to our clients is at the heart of everything we do.

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