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- Minimal Customer interaction under guidance.
- Understands Domain Process/sub process functions terminologies (such as SOP QC checklists).
- Project,Process Attempts Complex problems (procedures/processes) and refers to Supervisor/Line Manager in rare cases.
- Handle first level processing of transactions.
- Adhere to quality requirements achieve targets/volumes in given TAT(Turn around time).
- Proactively identify issues.
- Contribute to process improvement initiatives.
- Identify and report process changes.
- Adhere to the mandatory industry regulation and compliance requirements for the given process.
- Knowledge Management.
- Update Process documentation as appropriate for the process under guidance.
- Participate in knowledge transfer.
- People,Team Management.
- Adhere to org hygiene and compliance needs in terms of.
- a\Personal Utilization and Time sheet submission.
- b.
- Personal and new hire Assimilation.
- c.
- Attendance.
- d.
- Team Initiatives Collate team performance metrics.
- Manage break schedule/transport logistics for the team in the absence of his,her supervisor.
- MS Excel
Senior Process Executive-Data - Mumbai, India - Cognizant
Description
Team Lead|Team Manager - B&L
Qualification :
Graduate (exclusion :
BE,BTech,MCA)Responsibility :
Business,CustomerMust Have Skills
Employee Status : Full Time Employee
Shift : Day Job
Travel : No
Job Posting : Apr