Customer Service Associate Job - Chennai, India - Timezone Entertainment Private Limited

    Timezone Entertainment Private Limited
    Timezone Entertainment Private Limited Chennai, India

    2 weeks ago

    Default job background
    Full time
    Description


    About the job:

    Key responsibilities:


    • Greeting guests as they enter the venue
    • Answering questions about products or services
    • Helping guests find what they are looking for
    • Provide product recommendations and offer advice on purchasing decisions
    • Work on game cleaning, hygiene maintenance, and functionality
    • Maintain adherence to games/rides/concept SOPs/security measures
    • Maintain adherence to the code of conduct
    • Manage competency in the game
    • Manage mystery audit scores


    Deadline:

    :59:59


    Skills required:

    English Proficiency (Spoken), English Proficiency (Written), Hindi Proficiency (Spoken), Effective Communication and Negotiation & Problem-solving


    About Company:

    Timezone Entertainment Private Limited is a retail company. We are a multinational chain of interactive family entertainment arcades with a dominant presence in Australia and the Asia Pacific. Internationally, we are located in Australia, New Zealand, Indonesia, Philippines, Vietnam, and Singapore. In India, we are located in best of malls in a span of sqft. We are currently operating in Mumbai (Inorbit


    Mall Malad, Inorbit Mall Vashi, Phoenix Market city Kurla, Rmall Thane, Growel's Kandivali and Korum Mall Thane), Kolkata (South City Mall and City Centre Mall), Bangalore (Forum Mall Kormangla, Forum Value Mall Whitefield and Orion Mall, Brigade), Nasik (City Centre Mall), Raipur (Magneto Mall).