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- Should know L3/L2 production support [Incident (Critical, high, medium and low) ]and vided resolution within SLA time.
- Basic knowledge on C# dotnet framework and SQL with Application support.
- Knowledge on to administer the Azure environment via Azure Portal.
- Must have knowledge about Azure cloud storage, Azure redis cache and its services.
- Proficiency in handling rest API's and relative tool (Postman, fiddler).
- Strong Troubleshooting and Debugging skills is highly recommended.
- Proven ability to analyze the problem, root cause and handle the escalated.
- Prior experience in customer handling via voice, chat and Email.
- Excellent Communication skills both verbal and Written (Must)
- Positive Attitude towards solving issues and willingness/ ability to learn and take challenging opportunity.
- To provide support to customers on 24X7 rotational shift basis.
- Good to have Az-900 Microsoft and ITIL certification.
Azure Dev Storage Support Engineer - Pune, India - Swift Strategic Solutions Inc
Description
A technology services client of ours is looking for multiple Azure Dev Storage Support Engineer to join them on a Contract basis. These roles have high likely hood of being converted to FTE after the initial contract length. Here are more details about the role.
Role: Azure Dev Storage Support Engineer
Key Skills: Azure Administrator, Understanding of firewall /NSG Understanding of Cloud computing as well as PaaS
Location: Pune
Experience: 3-5 Years
Notice Period: Immediate
Application Support Engineer with Basic Dotnet and Azure skills
Job Description:
Note: Project is for support role and not for development
If any are interested, please share your updated resume to