Senior Executive EXL/SE/976784 - Noida, India - exl

    exl
    exl Noida, India

    3 weeks ago

    EXL background
    Description

    Job Description

    Ensure on-time cash/ credit applications for assigned accounts are posted within KPIs

     Communicate all disputes raised by the party/ customer to all relevant dept. UW, Operation and Vertical brokers & C/O Brokers and follow up with them to ensure on-time resolution.

     Escalate issues to managements related to reconciliation whenever required as per escalation matrix

     Reconcile and prepare for payment broker commissions and reinsurance payments to the counterparty based on the received premiums or /and PPW assigned to the transactions, confirm the balances with the counterparty and assign to AP team for processing

     Manage the relationship with the assigned counterparties, be single point of contact for any escalations and reconciliations

     Post all payment received from the counterparties assigned and ensure on-time cash/ credit application is completed accurately and on-time including any commissions deductions from brokers if any

     Perform frequent reconciliations and obtain list of agreed balances & un-agreed balances. Frequency of the reconciliation is defined based on the risk attached

     Follow up on the payment of the agreed balances and ensure no delay occur in receiving the balances due in ADNIC's favor.

     Communicate all disputes raised by the counterparty to all relevant dept. UW, Operation and Vertical direct customers Prime collector and follow up with them to ensure on-time resolution.