- Work on the configuration, customization, and support of BSS applications and platforms.
- Support business processes related to billing, customer relationship management (CRM), order-to-cash, and service provisioning.
- Collaborate with cross-functional teams to analyze requirements and deliver enhancements or fixes.
- Monitor system performance and proactively identify and resolve issues.
- Prepare documentation, user manuals, and operational procedures.
- Ensure data integrity and compliance with business rules and SLAs.
- Participate in system upgrades, patches, and testing activities.
- Provide Level 1/2 application support for BSS-related incidents and service requests.
- 1–5 years of hands-on experience in BSS systems such as billing, CRM, order management, and provisioning.
- Understanding of telecom processes including subscriber management, rating, charging, invoicing, etc.
- Experience with tools/platforms such as Amdocs, Ericsson, Netcracker, Huawei BSS, or equivalent.
- Knowledge of relational databases (e.g., Oracle, MySQL) and SQL scripting.
- Basic understanding of APIs, integrations, and data flows within BSS.
- Good communication and analytical skills.
- Ability to work in a fast-paced, SLA-driven environment.
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Business Support System - Bengaluru / Bangalore - Value Innovation Labs
Description
We are seeking a dynamic and detail-oriented BSS Professional with 1–5 years of experience to support and enhance our Business Support Systems. The ideal candidate will be involved in day-to-day operations, configuration, integration, and support of BSS modules such as billing, CRM, order management, and provisioning in a telecom or IT environment.
Key Responsibilities:
Required Skills and Qualifications:
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System Support
Only for registered members Bangalore, Karnataka, India
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Finance System Support
Full time Only for registered members Bengaluru
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IT System Administrator and System Support Manager
Only for registered members Bengaluru
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Systems Support Engineer
Only for registered members Bangalore
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Systems Support Engineer
Only for registered members Bengaluru, Karnataka
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IT System Support Analyst
Only for registered members Bengaluru
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IT System Support Analyst
Only for registered members Bengaluru, Karnataka, India
-
IT System Support Analyst
Only for registered members Bengaluru, Karnataka
-
IT System Support Analyst
Only for registered members Bengaluru
-
IT System Support Analyst
Only for registered members Bangalore, Karnataka, India
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Systems Support Engineer
Only for registered members Bengaluru
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System Support Engineer
Only for registered members Bengaluru
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Support Systems Administrator
Full time Only for registered members Bengaluru
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Operations Support System
Only for registered members Bengaluru
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Support Systems Administrator
Only for registered members Bengaluru
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System Support Engineer
Full time Stack Digital- Bengaluru / Bangalore
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Support Systems Administrator
Only for registered members Bengaluru, Karnataka
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IT System Support Analyst
Full time Only for registered members Bangalore
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Systems Support Engineer
Full time Only for registered members Bangalore
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Trading Systems Support Engineer
FalconX- Bengaluru
