Visa And Travel Consultant - Bengaluru, India - Kukulkan Manpower Consultancy
Description
Position: Visa and Travel Consultant
Seniority Level: Intermediate
Location : Bangalore(Lavelle Road)
We are looking to hire a motivated Visa and Travel Consultant to join our luxury tourism team. You will be responsible for processing visas and bookings for unique, personalized travel experiences, for discerning travelers. You should have the communication skills to advise and quote relevant travel options to clients, based on their requirements. These would include Domestic & International destinations, including visa and travel insurance. If you can communicate well and work methodically as part of a team, wed like to meet you.
Roles & Responsibilities:
Update and maintain bookings within the companys technology platforms Ensure all applications are opened and processed within the specific times frames
Answer directed calls and emails in a timely and professional manner
Provide accurate information to clients upon their visa request
Maintain fluid client communication throughout entire sales process via email, phone, and in-person meetings
Work closely with our visa facilitators to deliver excellent customer service, in a timely manner
Research and present findings on different entry requirements, including COVID requirements and any other tests or vaccinations needed
Assist T&L team with travel requests, if needed. Training will be provided
Process all associated administrative tasks and adhering to financial processes internally
Preparing and handover of final tour details for visa purposes, including tickets, insurance, and confirmation details
Functional & Behavioral Competencies:
Willingness to stretch
Strong work ethic and team player attitude
Excellent attention to detail and cross checking skills
Displays an energetic & positive attitude
Excellent problem-solving, organizational, and time management skills
Should be able to work under pressure & handle multiple tasks efficiently, without compromising on quality
Quick learning, able to adapt to an ever-changing travel environment
Be able to do independent research to find answers to more complex or unique cases
Role Requirements:
Minimum of 2 years experience working in a travel or visa based role
Strong background in a client facing role
Basic knowledge of industry suppliers, destinations, and hotels
Proficiency in English; additional languages is a plus (Kannada, Hindi)
Ability to handle crisis situations, unforeseen problems, and complaints
Degree in Hospitality, Travel, Tourism, Business or relevant field is a plus
Benefits:
Gain expertise working at an established company, to get on ground experience with an industry leader in the field.
Be part of a global community in the travel tourism industry
Learning & growth opportunities
Promising career track
Great work environment, with supportive management and staff
Salary : Above 40,000 per month
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