Jobs
>
Chennai

    BPO HC - Chennai, India - NTT DATA Services

    NTT DATA Services
    NTT DATA Services Chennai, India

    10 hours ago

    NTT DATA Services background
    Description

    Positions General Duties and Tasks:


    • Process Insurance Claims timely and qualitatively

    • Meet & Exceed Production, Productivity and Quality goals

    • Review medical documents, policy documents, policy history, Claims history, system notes and apply the trained client level business rules to make appropriate Claims decisions, call out claims trends and flag fraud activities
    • Analyze customer queries to provide timely response that are detailed and ordered in logical sequencing
    • Cognitive Skills include language, basic math skills, reasoning ability with excellent written and verbal communication skills
    • Stay up to date on new policies, processes, and procedures impacting the outcome of Claims processing
    • Continuous learning to ramp up on the knowledge curve to be the SME and to be compliant with any certification as required to perform the job
    • Be a team player and work seamlessly with other team members on meeting customer goals
    • Developing and maintaining a solid working knowledge of the insurance industry and of all products, services and processes performed by Claims function
    • Handle reporting duties as identified by the team manager
    • Handle claims processing across multiple products/accounts as per the needs of the business

    Requirements for this role include:

    • Both Under Graduates and Post Graduates can apply.
    • Excellent communication (verbal and written) and customer service skills.
    • Able to work independently; strong analytic skills.
    • Detail-oriented; ability to organize and multi-task.
    • Ability to make decisions.
    • Required computer skills: must have experience with data entry and word processing, possess a working knowledge of MS Office applications, and understand how to navigate through web-based applications.
    • Demonstrate strong reading comprehension and writing skills.
      Cognitive Skills include language, basic math skills, reasoning ability and verbal communication skills.
    • Ability to work in a team environment.
    • Handling different Reports - IGO/NIGO and Production/Quality.
    • To be in a position to handle training for new hires
    • Work together with the team to come up with process improvements
    • Strictly monitor the performance of all team members and ensure to report in case of any defaulters.
    • Encourage the team to exceed their assigned targets.

      **Required schedule availability for this position is Monday-Friday 6PM/4AM IST. The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime and work on weekend's basis business requirement.

    Requirements for this role include:

    • Candidate should be flexible & support team during crisis period


    • Should be confident, highly committed and result oriented

    • Experience on working in an office environment set up utilizing Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools
    • Experience in a professional/office related role that required you to communicate (oral/written) effectively with internal team members and external customers
    • Experience in a role that required a focus on quality including attention to detail, accuracy, and accountability for your work product
    • Candidate should be flexible to work from home and office environment. Broadband connection is must while working from home.

    Preferences for this role include:

    • 5+ years of experience processing insurance claims in the health, life, or disability disciplines that required knowledge of CPT, HCPCS, ICD9/10, CDT.
    • 2+ year(s) of experience in role that required understanding and interpreting complex documents such as medical records and legal contracts.
  • Frisa Brokerage Private Limited

    Bpo Executive

    5 days ago

    Frisa Brokerage Private Limited Chennai, India

    Banking BPO Tele Calling · Tele Sales Advisors · Lead generations · Task Handling · Target Handling · Life Insurance Sales & Services · General Insurance Sales & Services · Personal Loan Sales & Services · Credit Card Sales & Services · **Job Types**: Full-time, Regular / Permane ...

  • Smartfusion

    Bpo Executive

    1 week ago

    Smartfusion Chennai, India

    We are hiring Bpo Executive · Outbound calling · Must know kannada and english · location: chennai · Freshers & Experienced · CTc: 20K · Contact: · +91-XXXXXXXXXX · **Salary**: ₹17, ₹20,000.00 per month · Schedule: · - Night shift · Ability to commute/relocate: · - Anna Salai, Ch ...

  • NTT DATA

    Bpo Hc

    1 week ago

    NTT DATA Chennai, India

    **In this role you will be responsible for**: Life Claims: - Processing Death Claims and identifying the right beneficiary(s) to provide the Claims benefit - Setting up a claim and then following up for pending requirements (if any) - Examining the received documents, payment cal ...

  • Frisa Brokerage Private Limited

    Bpo Executive

    6 days ago

    Frisa Brokerage Private Limited Chennai, India

    Banking BPO Tele Calling · Tele Sales Advisors · Lead generations · Task Handling · Target Handling · Life Insurance Sales & Services · General Insurance Sales & Services · Personal Loan Sales & Services · Credit Card Sales & Services · **Job Types**: Full-time, Regular / Permane ...

  • NTT DATA

    Bpo Hc

    3 days ago

    NTT DATA Chennai, India

    Checks for completeness and appropriateness of source data. · - Involved in fact finding, information search and data gathering. · - Verifies and compiles data. Identifies and resolves routine and recurring problems. · Skills Required · - Ability to analyze and process transactio ...

  • Glitz Info Solutions

    International Bpo

    4 days ago

    Glitz Info Solutions Chennai, India

    Job Role: Telecalling Executive · Qualifications: Any Degree Must · Fresher Welcome · Exp-(0-3)Years · Salary Part-Upto 35k · Location-Vellechery · Wattsup · Thanks and Regards, · HR · **Job Types**: Full-time, Part-time, Regular / Permanent, Fresher · **Salary**: ₹15, ₹30,000.0 ...

  • Aximz Technologies

    International Bpo

    1 week ago

    Aximz Technologies Chennai, India

    Internation Voice Process: · - Excellent communication · - Should be experienced in Telecalling · - Should be experienced in Cold calling · - Timing will be US Shift · - IT knowledge is appreciated · **Salary**: ₹10, ₹30,000.00 per month · Schedule: · - Night shift · - US shift · ...

  • NTT Data Services

    Bpo Hc

    8 hours ago

    NTT Data Services Chennai, India

    At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company's growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the ...

  • Aximz Technologies

    International Bpo

    1 week ago

    Aximz Technologies Chennai, India

    Internation Voice Process: · - Excellent communication · - Should be experienced in Telecalling · - Should be experienced in Cold calling · - Timing will be US Shift · - IT knowledge is appreciated · **Salary**: ₹10, ₹30,000.00 per month · Schedule: · - Night shift · - US shift · ...

  • maharaja jewellers

    Bpo Telecaller

    6 days ago

    maharaja jewellers Sowcarpet, Chennai, Tamil Nadu, India

    Executives will be handling our B2B Wholesale jewellery customer call support. · Must Speak language - oriya Fluently. · WITH ACCOMMODATION IS PROVIDED BY COMPANY · **Job Types**: Full-time, Regular / Permanent, Contractual / Temporary, Freelance · **Salary**: ₹15, ₹19,000.00 per ...

  • TIC private ltd

    Bpo Telecaller

    2 days ago

    TIC private ltd Chennai, India

    Skills: · Creativity · Communication · Team work · **Salary**: ₹15, ₹20,000.00 per month · **Benefits**: · - Work from home · Schedule: · - Day shift · Supplemental pay types: · - Performance bonus · Ability to commute/relocate: · - Chennai, Tamil Nadu: Reliably commute or planni ...

  • Syscorp technology pvt ltd

    Bpo Executive

    1 week ago

    Syscorp technology pvt ltd Chennai, India

    Experience:0 to 2 years · Location :Madipakkam, Chennai · Language**:Hindi must** · **Job Description**: · Role and Responsibilities · - Good Communication. · - Good Comprehensive Skills. · - Ability to speak and understand regional language as specified. · - Good Analytical Skil ...

  • VINAYAGA ENTERPRISES

    Bpo Trainer

    1 week ago

    VINAYAGA ENTERPRISES Chennai, Tamil Nadu, India

    Any Graduate with fresher & experience in Quality & Training in Call center in In or Outbound process. · Must be able to handle training & Call audits. · Must have excellent communication in English, Tamil. · Good in Systems & Excel. · **Job Types**: Full-time, Fresher · Pay: ₹20 ...

  • NTT DATA

    Bpo Hc

    5 days ago

    NTT DATA Chennai, India

    At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company's growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the ...

  • Syscorp technology pvt ltd

    Bpo Executive

    1 week ago

    Syscorp technology pvt ltd Chennai, India

    Experience:0 to 2 years · Location :Madipakkam, Chennai · **Job Description**: · Role and Responsibilities · - Good Communication. · - Good Comprehensive Skills. · - Ability to speak and understand regional language as specified. · - Good Analytical Skills. · Qualifications and E ...

  • SRI SAI POWER AND EQUIPMENTS PVT LTD

    Bpo Voices Process

    1 week ago

    SRI SAI POWER AND EQUIPMENTS PVT LTD Chennai, India

    **Role**:BPO Voice Process (Work From Home) · **Qualification**: Any Degree Must · **Language**:Malayalam** · **Working days: 6 with 1 day rotational off (Rotational shifts & Week Off)** · **Job Location**:Chennai · Contact number: · **Job Types**: Full-time, Permanent, Fresher ...

  • Lagran Software Solutions

    Bpo Voice Process

    1 day ago

    Lagran Software Solutions Chennai, India

    **Job description**: · - Role: BPO Voice Process · - Experience : 0 to 3 years · - Location : Guindy, Chennai · - We provide certificates of merit to the best performers and incentives based on their performance. · - Team outings, employee engagement programs, festive celebration ...

  • Unidos Technology

    Bpo Voice Process

    1 week ago

    Unidos Technology Chennai, India

    We are looking " BPo voice process Executive" Location - Chennai. · - Processing to support the customer about the online tracking about their shipment. · - Answering incoming calls, greeting customers, and responding to questions about products or services · - Providing guidance ...

  • NAZ V HR SOLUTIONS

    Bpo Team Leaderind

    8 hours ago

    NAZ V HR SOLUTIONS Chennai, India

    Process : BPO Team Leader · Qualification : Any Degree · Experience : Minimum 1Year as Team Lead · Language : Hindi & English Must · Location : Chennai, Guindy · Salary : Up-to 3 LPA · Shift Timing : General · Week-Off : Sunday · Team leaders are responsible for training team mem ...

  • Guires Solutions Private Limited

    Bpo Voice Process

    3 days ago

    Guires Solutions Private Limited Chennai, India

    **About Guires**: · Guires Solutions Pvt Ltd. Is a Global Research & Development based KPO company. The company has now diversified and extended its reach into several domains. The company has experienced a remarkable growth. Services would include industry and market research, d ...