- Strong hands-on experience with Vonage telephony systems
- (Vonage Communications APIs / Vonage Business / Vonage Contact Center)
- Please note: Profiles without direct Vonage implementation experience will not be considered.
- Design, develop, configure, and support enterprise-grade telephony and communication solutions using Vonage APIs.
- Integrate voice and messaging services (SMS/MMS) into existing business platforms.
- Build and manage backend integrations using Java, Python, or C#.
- Work extensively with REST APIs, webhooks, and asynchronous event-driven architectures.
- Support and troubleshoot L2/L3 production telephony issues in high-availability environments.
- Perform system monitoring, upgrades, patches, and regular health checks to ensure platform stability.
- Collaborate with vendors and internal engineering teams on solution design, integrations, and issue resolution.
- Create and maintain technical documentation, including configurations, workflows, and troubleshooting guides.
- 5+ years of experience in telephony engineering or unified communications roles.
- Strong expertise in Vonage telephony platforms with real-world implementation experience.
- Solid understanding of VoIP technologies including SIP, RTP, PBX systems, and call routing.
- Proven experience in backend development and API-based system integrations.
- Comfortable working in production environments with ownership of uptime and performance.
- Strong communication skills and ability to coordinate across technical and non-technical stakeholders.
- Experience with CRM or third-party integrations using Vonage or Twilio.
- Exposure to contact center solutions, call analytics, and reporting.
- Knowledge of ITIL processes and incident management.
- Relevant VoIP or Unified Communications certifications.
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Telephony Engineer - India - Trantor
Description
Hi,
We are currently hiring for a Telephony Engineer / Telephony Integration Engineer.
About Trantor:
Trantor is a global technology services company delivering digital transformation, product engineering, and enterprise technology solutions. Since 2012, we've partnered with global organizations across Technology, FinTech, Media, and Cybersecurity—helping them build scalable, high-impact platforms.
With delivery centers in the US, India, Canada, and Costa Rica, Trantor operates as a trusted technology partner—driving innovation, reliability, and measurable outcomes.
Learn more:
Role: Telephony Engineer / Telephony Integration Engineer
Experience: 5+ years
Location: Remote
Notice Period: Immediate to 30 days only
Mandatory Requirement (Non-Negotiable):
Your Impact:
Candidate Profile:
Nice to Have:
If this opportunity aligns with your experience and career goals, I'd be happy to discuss the role in more detail.
Looking forward to connecting with you.
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