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- Oversee the development, implementation, and maintenance of quality assurance protocols and reporting.
- Lead, motivate, and support a large team within a time-sensitive and demanding environment.
- Manage data collection for the updating of metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service.
- Develop and implement process improvements to enhance the team's internal capacity.
- Collaborate with clients, the US office, staff, and management to ensure proper operations of the team.
- Bachelor's degree in program management, business administration, technical management, information systems, engineering, finance/accounting, or a related field.
- Three or more years of proven success in an operations management role and over all experience of 8-10 years.
- Excellent interpersonal communication and organizing skills to coordinate project activities.
- Ability to work with details and time-sensitive issues.
- Good decision-making skills and response to high-pressure situations.
- Excellent proficiency in MS Office and preparation of Excel reports.
- Knowledge and exposure with Securities and Exchange Commission filing and disclosure requirements.
- Certifications in Six Sigma, Microsoft 365 tools, and reporting tools such as Power BI.
Operations Director - Coimbatore, India - Integra Global Solutions Corp
Description
Job Summary
Integra Global Solutions Corp is seeking an experienced Operations Manager to oversee the company's operational systems, processes, and infrastructure. The ideal candidate will have a strong background in program management, business administration, or a related field, with a minimum of 8-10 years of experience in operations management.