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- Understanding customer problems to scale customer acquisition, drive habit formation & repeats
- Ability to distill actionable consumer insights from platform behaviour of Flipkart users
- Propose solutions across on platform & off platform marketing channels and by leveraging events & occasions; e.g. marry understanding of customer cohorts to competitive positioning of Flipkart's offering and communicating it to the consumer
- Come up product & business interventions to improve for consumer journey & experience on platform
- Experience in the grocery vertical preferred
- Team Management
Flipkart - Associate Director/Director - Customer Funnel (8-14 yrs) - Bangalore, India - iimjobs
Description
Associate Director / Director CustomerExperience in end to end e-commerce consumer funnel