No more applications are being accepted for this job
- Manages, retains and grows revenue, responsible for sales and the customer relationship (may include new sales and revenue quota attainment).
- Cultivates customer relationships and ensures effective service delivery to accounts.
- Focuses on customer's satisfaction, knows the customer's business and workflows, develops proper contact network within accounts.
- Supports execution of strategy at the account level.
- Works with and brings in expert/specialist onto the team where required, has oversight of all accounts activities.
- Responsible for forecasting, keeps management in touch with accounts in a timely fashion, gathers intelligence on competitor activity, and gives feedback to marketing.
- Acts as point of contact for the client, provides an escalation path to and from Service, attends to customer issues promptly.
- Tracks customer activity in the internal system in order to execute account strategy and identify additional opportunities.
- may provide customer product training as necessary.
- Accountable for individual expense budget management.
Skills & Requirements: - 3-5 years account management experience with strong domain knowledge of SaaS products and market.
- Strong understanding of customers and their business model and workflows.
- Relationship building skills.
- Selling skills (identity, develop and articulate a complex proposition/consultative selling).
- Strong negotiation skills.
- Strong interpersonal skills, ability to develop and execute a sales plan, ability to use a variety of technology with a high level of proficiency.
- Problem solving - ability to understand, articulate, structure and solve client needs.
- Presentation and communication skills: ability to deliver presentations and communicate at all levels within an organization.
- Ability to collaborate with the account team.
- Experience/Education Background from Chemical Industry would be an advantage
Polymerize focuses on B2B, Manufacturing, and B2B · SaaS · Mobile · Artificial Intelligence / Machine Learning. Their company has offices in Singapore. They have a small team that's between 11-50 employees.
You can view their website at or find them on LinkedIn.
Key Account Manager - Pune, India - Polymerize
Description
Responsibilities