- Accountable for ownership of client's needs and requests.
- Complete client maintenance as requested, ensuring verification of changes with quality and accuracy. Prepare for and attends established client issues calls.
- Participate in or facilitate internal and external meetings, assists in research, fact finding and in preparing proper documentation. Prepare for and attends established development meetings. Document and maintain any communication with clients.
- Able to determine impact across component lines of development, issues or client requests. Facilitates knowledge transfer between ongoing projects and client issues to ensure components are meeting client and TSYS needs. Help determine alternatives to meet client needs or increase revenue opportunities for TSYS. May represent department in various focus groups.
- Understand and consult on system design, utilization and availability of value-added products and is able to offer product alternatives. Understand client's strategic needs
- Keep current on system and module enhancements. Serve as authority on all module/client-related issues. Develop high-level client relationships. Document any communication with client.
- May support or participate in the execution of client consultant job duties. Seek opportunities to stay current and expand technical expertise. Sell TSYS and offers product alternatives.
- Continue to develop and maintain positive working relationships with various areas within TSYS organization.
- To solve any client software problems relating to TSYS software, identify bugs using various tools and provide solution
- Establish a positive rapport with the client(s) to develop and maintain long term relationships to understand client(s) business needs, objectives and expectations.
- First line of contact with the clients, requiring full accountability and ownership for meeting Client's needs and demands, available 24 hours a day, seven days a week (may carry a company mobile). Responsible for focusing on core business needs relative to assigned component(s) with proactive drives in delivering various client requirements to ensure overall success.
- Understand and adhere to department practices, procedures, and methodologies. Maintain an extensive knowledge of the industry, transaction processing, and/or financial services businesses. Perform detailed and complex analysis, issue resolution, developmental requests, and change controls to select system components, while maintaining a high level of system data integrity, focusing to ensure overall success.
- Bachelor's degree in engineering fields
- Typically Minimum 2-4 Years Relevant Exp
- Four-year college degree and 2-4 years professional experience in coding, designing, developing and analyzing data with full life cycle design and development
- Master's Degree in Computer Science or Information Systems or STEM field
- Possesses good general knowledge of technology – Oracle Pl/Sql
- Hands On Experience in Advance Pl/Sql Concepts like - PLSQL Collections (Associative array, Nested Table and Varying Array) and multiset operations on nested table collection type.
- Should have exposure on Performance Tuning in Oracle.
- Develops basic to moderately complex code using a front or back end programming language within a platform as needed in collaboration with business and technology teams for internal and external client software solutions. Creates, and delivers routine program specifications for code development and support on a project /issue with a moderate understanding of the application / database to better align interactions and technologies.
- Analyzes, modifies, and develops basic to moderately complex code / unit testing in order to develop application documentation. Performs testing and validation requirements for basic to moderately complex code changes. Performs corrective measures for basic to moderately complex code deficiencies and escalates alternative proposals.
- Applies a moderate understanding of procedures, methodology and application standards to include Payment Card Industry (PCI) security compliance.
- BS in Computer Science, Information Technology, Business / Management Information Systems or related field
- Typically minimum of 2 years - Professional Experience In Coding, Designing, Developing And Analyzing Data. Typically has a basic knowledge and use of one or more languages / technologies from the following but not limited to; two or more modern programming languages used in the enterprise, experience working with various APIs, external Services, experience with both relational and NoSQL Databases
- BS in Computer Science, Information Technology, Business / Management Information Systems or related field
- 4+ years professional Experience In Coding, Designing, Developing And Analyzing Data and experience with IBM Rational Tools
- Skills / Knowledge - Developing professional expertise, applies company policies and procedures to resolve a variety of issues.
- Job Complexity - Works on problems of moderate scope where analysis of situations or data requires a review of a variety of factors. Exercises judgment within defined procedures and practices to determine appropriate action. Builds productive internal/external working relationships.
- Supervision - Normally receives general instructions on routine work, detailed instructions on new projects or assignments.
Software Engineer - Noida, India - Global Payments
Description
Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.
What Part Will You Play?
What Are We Looking For in This Role?
Minimum Qualifications
Preferred Qualifications
What Are Our Desired Skills and Capabilities?
Desired Skills
Technical Skills – Requirements
Essential
Desirable
• Previous experience with TSYS PRIME platforms, exposure to leading products implementations
• Knowledge in Payment Systems processes and cycles: Issuing, Authorization, Clearing and Settlement
• Familiar with ISO 8583 message format
lications or formulate logic for new applications, procedures, flowcharting, coding and debugging programs. Maintains and utilizes application and programming documents in the development of code. Recommends changes in development, maintenance and system standards. Creates appropriate deliverables and develops application implementation plans throughout the life cycle in a flexible development environment.
What Part Will You Play?
What Are We Looking For in This Role?
Minimum Qualifications
Preferred Qualifications
What Are Our Desired Skills and Capabilities?
Global Payments Inc. is an equal opportunity employer.
Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.