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    Software Support Internship - Delhi, India - TrakAff

    TrakAff
    Default job background
    Internship, Full time
    Description

    About the internship:

    Selected intern's day-to-day responsibilities include:

    1. Provide technical support to customers over chat and email by responding to inquiries regarding product usage, troubleshooting, and giving advice

    2. Work on finding solutions to customer requests and escalate queries when needed

    3. Provide excellent customer service to all customers with professionalism

    4. Monitor and analyze customer feedback and help improve customer service

    5. Assist with product testing and development

    6. Work on keeping up with industry trends in digital marketing and provide recommendations to improve customer experience

    Requirements:

    1. Digital marketing skills

    2. English proficiency (spoken and written)

    >

    Only those candidates can apply who:


    1. are available for full time (in-office) internship


    2. can start the internship between 24th May'24 and 28th Jun'24


    3. are available for duration of 6 months


    4. are from or open to relocate to Delhi and neighboring cities


    5. have relevant skills and interests


    * Freshers looking for jobs may also apply

    Stipend:

    INR ₹ 5,000-12,000 /month

    Deadline:

    :59:59

    Other perks:

    Certificate, Letter of recommendation, Informal dress code, Free snacks & beverages, Job offer

    Skills required:

    Digital Marketing, English Proficiency (Spoken) and English Proficiency (Written)

    About Company:

    TrakAff is a performance marketing and affiliate tracking platform or software or tool that helps businesses (ad networks, CPA networks, affiliate networks, e-commerce) to manage, track and optimize their campaigns, affiliate marketing, and affiliates in an efficient way.


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