- Achieve defined QoQ revenue growth
- Identify & close expansion opportunities each quarter
- Increase wallet share within enterprise accounts
- Drive 80%+ product utilization
- Increase active users across Berri Suites
- Expand usage into new BUs and hiring processes
- Conduct Monthly & Quarterly Business Reviews (MBRs/QBRs)
- Engage Business Heads, Recruiters & Decision Makers
- Add new hiring workflows within enterprise accounts
- Ensure seamless product implementation
- Reduce onboarding TAT
- Drive ATS integrations
- Maintain high post-implementation satisfaction
- Maintain 95%+ renewal rate
- Proactively manage renewals
- Reduce churn through early risk intervention
- Manage 1 large enterprise + 2 smaller accounts
- Drive structured account mining & farming strategy
- Scale adoption of Berri Connect & Berri Mastermind
- Identify and onboard new hiring processes
- Engage and influence multiple stakeholders
- Track usage, identify gaps & recommend improvements
- Strong Customer Success / Account Management background
- Enterprise stakeholder management experience
- Proven upselling & cross-selling expertise
- Strong analytical and reporting skills
- Sourcing & Recruitment experience
- ATS implementation exposure
- Product implementation experience
- Experience in HR Tech / SaaS domain
-
As a Customer Success Associate, you'll play a pivotal role in building customer trust and long-term value. You will own customer relationships, track product adoption, and help customers get the most out of BiteSpeed's platform — turning users into true advocates and fans of our ...
Greater Bengaluru Area1 month ago
-
We're hiring customer success managers who are passionate about customer outcomes and relationship management. · Own post-sales customer relationshipsDrive product adoption retention and renewalsAct as a trusted advisor to customersWork closely with sales support & product teams ...
Greater Bengaluru Area1 month ago
-
To contribute to overall client service and operations department efforts in achieving business goals. · ...
Greater Bengaluru Area1 month ago
-
Job description: · The Senior Manager of Application Support for Supply Chain Logistics will lead a global, Follow the Sun support organization dedicated to delivering exceptional customer service, operational excellence, and rapid issue resolution. This leader will cultivate a s ...
Greater Bengaluru Area ₹2,500,000 - ₹5,500,000 (INR) per year3 hours ago
-
LOCATIONS: Bangalore, Noida, Hyderabad · About Oracle CSS – Customer Success Services: · Oracle Customer Success Services is a One Oracle approach to ensuring customer success, through a broad set of services and solutions that are supported by certified and experienced implement ...
Greater Bengaluru Area ₹900,000 - ₹2,200,000 (INR) per year1 week ago
-
WE ARE HIRING · As an · AVASO · employee, you will be part of a global organization that provides IT Services to big national as well as international clients across multiple industries. We are an IT solution provider with coverage in more than 170 countries as well as global dis ...
Greater Bengaluru Area1 week ago
-
Company Overview · GoodScore is on a mission to make financial literacy and credit access simple, actionable, and inclusive for over 150 million Indians who are credit-underserved. · From starting personalized credit consulting in 2023 to now empowering over 1 million users to ta ...
Greater Bengaluru Area ₹1,400,000 - ₹3,000,000 (INR) per year1 day ago
-
We are looking for Account / Customer Success Manager who will be responsible for customer satisfaction, retention and account growth. · This role sits at the intersection of delivery business growth and long-term client partnership ensuring customers realize measurable value fro ...
Greater Bengaluru Area1 month ago
-
We are seeking a dynamic Lead Product Manager to join our team and work closely with our founders, financial analysts, engineers, and product managers. In this role, you'll drive the development of innovative features and solutions that support our clients' success. You will play ...
Greater Bengaluru Area ₹3,500,000 - ₹7,000,000 (INR) per year6 days ago
-
We are seeking an experienced Vice President of Investment Banking to oversee and execute investment banking initiatives. · ...
Greater Bengaluru Area1 month ago
-
Xpertiz is a premier provider of financial and management consulting services dedicated to helping businesses navigate complex challenges and achieve sustainable growth in today's dynamic business environment. · ...
Greater Bengaluru Area1 month ago
-
This is a full-time, on-site role based in the Greater Bengaluru Area. · ...
Greater Bengaluru Area1 month ago
-
This is a customer-facing role where you will handle customer inquiries provide technical support resolve issues and deliver exceptional service experiences.This is a full-time on-site role for a Customer Support Executive located in the Greater Bengaluru Area The Customer Suppor ...
Greater Bengaluru Area2 months ago
-
Lead Product Manager · We are seeking a dynamic Lead Product Manager to join our team at Arcana. · Develop and implement product vision for a data platform designed to meet institutional investor needs. · Collaborate with clients to understand their data engineering and analytica ...
Greater Bengaluru Area ₹3,500,000 - ₹7,000,000 (INR) per year1 week ago
-
This is an internship opportunity at Visit Health where you will assist in coordinating and managing day-to-day operations while ensuring efficient workflow and process optimization. · Strong organizational skills, time management, and ability to prioritize tasks effectively. · E ...
Greater Bengaluru Area InternshipSHIP1 month ago
-
Charter for the Role · Co create technology strategy with client to fast-track platform adoption: · Develop deep relationships with client technology executives, understand client technology roadmap and landscape and co create platform roadmap to accelerate adoption. Instill conf ...
Greater Bengaluru Area ₹2,800,000 - ₹5,200,000 (INR) per year1 week ago
-
This is a full-time on-site role for a Business Development Manager based in the Greater Bengaluru Area. The Business Development Manager will be responsible for identifying opportunities for business growth building strong client relationships and crafting sales strategies to re ...
Greater Bengaluru Area1 month ago
-
Build sound understanding of business strategy to develop and implement people priorities that include leadership development. · ...
Greater Bengaluru Area3 weeks ago
-
+Job summary · The Marketing Manager will be responsible for driving end-to-end B2C growth for the Condiments product range by leading product marketing, digital demand generation to pave the path for national sales execution across General Trade (GT), Modern Trade (MT), and E-co ...
Greater Bengaluru Area3 weeks ago
-
We aspire to expand our selection in the categories we operate to every item that our customers want. We want to offer such products at the most competitive price. We intend to make these products available in such a way that these products reach the customers in the shortest pos ...
Greater Bengaluru Area1 month ago
Customer Success Manager - Greater Bengaluru Area - DMAIC Academy & Consultancy
Description
We're Hiring: Customer Success Manager (KPI-Driven Role)
Location: Bangalore | Hyderabad | Mumbai
Experience: 4–8 Years
Accounts: 1 Large Enterprise + 2 Small/Mid Customers
Are you a strategic account manager who thrives on growth, expansion, and measurable impact. We're looking for a Customer Success Manager who can drive revenue growth, product adoption, and long-term customer value across enterprise and mid-market accounts.
Role Objective
Drive account growth, product adoption, and revenue expansion through structured account mining and farming strategies. Ensure seamless implementation and scaling of Berri Suites within assigned customers.
Key Performance Indicators (KPIs)
Revenue Growth & Account Expansion (30%)
Product Adoption & Usage (25%)
Stakeholder Engagement & Process Expansion (20%)
Implementation & Onboarding Excellence (15%)
Retention & Renewal (10%)
Core Responsibilities
Required Skills & Experience
-
Customer Success Manager
Only for registered members Greater Bengaluru Area
-
Customer Success Manager
Only for registered members Greater Bengaluru Area
-
Client Success Manager
Only for registered members Greater Bengaluru Area
-
Senior Manager IT
Tyson Foods India- Greater Bengaluru Area
-
SCM Functional Consultant
Oracle- Greater Bengaluru Area
-
Associate Project Manager
Only for registered members Greater Bengaluru Area
-
Performance Marketing Manager
GoodScore- Greater Bengaluru Area
-
Customer Success Lead
Only for registered members Greater Bengaluru Area
-
Lead Product Manager
Arcana- Greater Bengaluru Area
-
Investment Banking
Only for registered members Greater Bengaluru Area
-
Investment Banking
Only for registered members Greater Bengaluru Area
-
Vice President Investment Banking
Only for registered members Greater Bengaluru Area
-
Customer Support Executive
Only for registered members Greater Bengaluru Area
-
Lead Product Manager
Only for registered members Greater Bengaluru Area
-
Operation Internship
InternshipSHIP Only for registered members Greater Bengaluru Area
-
Solution Architect
Only for registered members Greater Bengaluru Area
-
Business Development Manager
Only for registered members Greater Bengaluru Area
-
Human Resources Business Partner
Only for registered members Greater Bengaluru Area
-
Brand Manager – Food
Only for registered members Greater Bengaluru Area
-
Associate Category Manager
Only for registered members Greater Bengaluru Area