Inside Sales Executive - Mumbai, India - Dexian

Description

Job Description:

Experience Required:

• Experience in IT Staffing and IT services sales (consulting selling + tech services selling).
• 3 - 5 years of relevant experience.
• Should have experience in India based selling to captives/local GDCs of global clients.

Qualification: Graduate from a recognized University

Location: Powai, Mumbai

Shift Timings: Regular Shift

Key Responsibilities

• New Customer - Calling from a list of accounts (cold calling) that have not been tapped so far
• Responsible for Inside Key Accounts and sales via tele-calling activity of the entire sales cycle including lead generation, opportunity conversion, customer interaction, cross and up selling, issue resolution. This role is to prospect and generate new logos only.
• Updating Systems - Keeping the systems updated with regards to all interactions as per defined processes.
• Reporting - Providing reports to the management as and when required by the process or requested by the user as per standard procedure.
• Timely completion of call-cycle measured through telecalling data
• Number of new leads generated and Number of new customers signed up
• Decision to escalate a case as required
• Conduct cold calls, emails and other lead generation efforts to meet designated project, new client activation, Relationship building, opportunity identification and meeting targets.
• Onboard new client users of the service and educate them on the different services Dexian has to offer to them
• Maintaining end to end process for new client acquisition in the system from lead generation to successful contract with the client.